James Mitchell
42 Oakfield Road, Manchester, Lancashire M15 6ND
07891 234567 | james.mitchell@email.co.uk


PROFESSIONAL EXPERIENCE

Cashier
Boots Pharmacy, Manchester, Lancashire
March 2023 – Present

- Process an average of 150+ customer transactions daily with accuracy and efficiency, maintaining a 99.8% cash handling accuracy rate
- Provide exceptional customer service in a fast-paced retail pharmacy environment, addressing customer inquiries and resolving concerns promptly
- Assist pharmacy team with inventory management, including receiving shipments, stocking shelves, and conducting regular cycle counts
- Operate multi-line phone system to handle customer calls, prescription refill requests, and appointment scheduling
- Perform daily opening and closing procedures, including cash drawer reconciliation, securing premises, and preparing registers for next shift
- Cross-trained in photo department to assist customers with printing services, photo orders, and product recommendations

Sales Associate
Currys, Leeds, West Yorkshire
June 2021 – February 2023

- Delivered personalized customer service to enhance shopping experience and build customer loyalty
- Achieved monthly sales targets consistently, contributing to store's overall revenue goals
- Maintained organized and visually appealing merchandise displays throughout the store
- Processed customer transactions accurately using POS system and handled returns and exchanges per company policy
- Assisted with inventory management including stock replenishment, price changes, and merchandise transfers

Retail Associate
Tesco Extra, Bradford, West Yorkshire
August 2019 – May 2021

- Greeted customers and provided product information to support purchasing decisions
- Operated cash register and processed payments while maintaining accurate cash drawer
- Restocked merchandise and maintained store cleanliness and organization
- Collaborated with team members to ensure smooth store operations during peak hours


EDUCATION

High School Diploma
Ashton Secondary School, Manchester, Lancashire
Graduated: May 2019


SKILLS

Customer Service
Cash Handling & POS Systems
Inventory Management
Retail Operations
Pharmacy Support
Multi-line Phone Systems
Photography Services
Opening & Closing Procedures
Problem Resolution
Team Collaboration