AI Collaboration in Workforce Management

This paper focuses on workforce management and the usage of AI into team coordination. Workforce management functions can include hiring, training, workforce planning, and coordination. These elements are now being heavily affected by AI tools so exploring how both AI resources and human resources function effectively in a startup company can be essential to be aware of in order to have the knowledge and capabilities to maximize growth potential, especially for businesses leaders.

Historical Definition

Historically, workforce management focused on optimizing Human Resources (HR) by scheduling, training, assigning duties, and ensuring labor efficiency. The HR function has undergone significant changes over the past few decades. Technological advancements, particularly the rise of AI, have played a crucial role in helping HR reinvent itself to bring added value to organizations. (Spell, C. et al., 2023). When we were asked to reflect on the value and contributions of management history, after quickly considering several topics and themes, it occurred to us that it may be interesting to look to the present to show us the value of the past (Spell, C. et al., 2023). Over the last twenty years, the number of scientific publications dealing with human resources management information technologies has grown considerably. Widely studied topics include web-based Human Resource Management, HRM cloud computing, and HR analytics. However, access to new generations of HR databases now makes it possible to take the digitization of human resources even further by introducing information systems based on artificial intelligence (AI) techniques (Revillod, G. et al., 2024).