‘Please answer calls from work even when its your day off’ I work as a ward clerk in an emergency department (emergency room) and management act like they own us because they are under staffed. I ignore a lot of calls on my day off. Why? Because I know they are calling to get someone to cover a shift. They have sent an email out to all employees to stop ignoring phone calls on their day off. We’re expected to answer the phone at the drop of a hat because they said so.