content: IT Departments are getting dumber by the day. What is happening? Over the past few years I have had hundreds of experiences of abject incompetence with various IT groups representing companies I do business with. I'll cite one example; my ISP has changed ownership about half a dozen times since we've been a customer. Most of these transitions are transparent, others are quite onerous. The current few iterations have a system for account management/server management, and a separate system for ticketing. This isn't that abnormal, however they use the same master account for both, yet they don't have any mechanism for passing the security token between systems. You can start a support ticket from your account dashboard, but then you log in again. With the same username and password. I could have written an API to do that in a few hours at just about any point in my earlier career. Why is this sort of thing so difficult for companies? Screw it, I'll cite more examples; The Bethesda game forums has a bug where if I type in entries in my android phone they go in reverse. Something having to do with language/character set deduction. My bank has a portal for password resets which won't work from Android and won't work if you're using an Android phone for data tethering. It's been a known issue for months which they can't understand. I think these companies outsourced or diversity hired too hard. These are just a few problems, but the level of stupid is rising at an alarming rate.