content: "We had 5300 bad apples but gosh upper management and the CEO had no idea what was going on".  While I'm certain management knew what was going on, I think government and the private sector has proven again and again that if you design an institutional role with tremendous pressure upon it, and threaten that person with their job for not meeting job expectations.... ways around that system are found to meet the goal. The NHS,a while back, passed some rule that after X amount of minutes patients must be in a hospital bed.  This was done to combat the wait times.   What happened, was hospital hallways were lined with beds, and people were put on the beds to wait instead.  This became their way of meeting the requirement for their jobs. Or look at Walmart.  The vast pressure that's put on stores, and then store managers unto department managers to get vast amounts of work done with a minimal amount of labor ho  7ff8  urs.   In every store, from coast to coast, there are people that work off the clock.  Because a few unpaid hours, is better than not meeting performance expectations and then losing their job entirely.  When you create such pressures on people you don't NEED TO KNOW what laws they're going to break.   The pressure alone will coerce them to find a way and then you have plausible deniability because you never "knew" about it, nor ever told them to do so.