content: Sure, then they need a csp or msp to handle all of that, because it's just hosted elsewhere, not any less complex. Won't lie, I don't miss the days of exchange and self-hosting. I wasn't paid more to handle that shit and the less I have to worry about supporting, the more energy and time I have toward building better solutions. My experience has been the opposite, unless management has already been exposed to the cloud subscription model. It gives them far less opportunity to abuse licensing restrictions (which somehow they feel they've already paid for, what do you mean I can only install office 5 times on 5 different machines, I paid for that!) Ever have to pull multi-thousand user company out of their own audit fuckup because they're too stupid to realize that yes, Microsoft et al WILL come after you for that. Small business owners (the very people that cloud offerings make the most sense to adapt) are usually the most averse to spending a fee every month/quarter/year instead of what they feel was that one time purchase.