content: I bought a MacBook Pro in 2010. I felt it had pretty solid hardware and I really really liked the multitouch touchpad. At some point they updated the touchpad and eliminated some of the gestures it supported.  I have never been too crazy about OSX, but get this. My wife and I moved and switched ISPs, we had ISP based emails. We forgot to switch out her Apple ID email. She forgot the password, reset email goes to an email we no longer have. We answer the challege questions, no answers are right and we lock the account. Call up Apple support, they say we have to verify her identity but the account can't be unlocked for 8 hours no matter what. Why is this a problem? We can't update OSX or install anything from the app store without being logged in to her Apple ID on her computer. The option to log into another apple id is greyed out. So her laptop is severely nerfed because of our unfortunate circumstances. Seriously fuck apple, fuck apple products. I will never ever buy an apple product again do to this bullshit DRM apple ID garbage. Edit: Same issue with her Steam account, took 5 minutes on the phone and we were good, and we did it late in the evening too.