content: The first paragraph you are saying they designed them and got screwed by the processor not meeting what they expected. This is a statement that they designed it without having done any testing on the center piece of the laptop. and then just ran with it instead of testing and adjusting the design. If that isn't putting design first over function I'm not sure what is. Let's be honest here an i9 is not meant for a light thin laptop it is a highend chip not a mid or low tier for slim systems it is for performance. If they can't deal with it in the current form either fix the design and replace the ones they sold or recall them and refund people, anything else is just them making a mistake and telling people tough shit you bought it you deal with it.