content: It's free in the sense that it's a loss leader for the paid service.    It's going to be grindingly slow on purpose so you get fed up and start to think that $4 (or $8, $24) for high speed multi country support isn't that bad a deal. It's the same with ZenMate (also "free").    I have the paid service.  It's pretty good.   Especially like the android app.