content: I'm giving customers with serious problems access to channels Comcast doesn't want to provide. And their prices have nothing to do with their costs, they are a complete monopoly that's exercising complete profit maximization, including tactics like price discrimination. They've made enough money to buy NBC and Universal studios, all off of the profits from their cable business. My end goal is to increase government pressure on them to revert some of their policies, like data caps and the insane abuse that is "promotional" pricing. If you've never done business with them, it's hard to understand. And yes, their customer service is absolutely awful, their 800 line will hang up on you at will and the reps are required to upsell additional services at all costs. They are a nightmare of a company.