content: IME - most computer training is bloated and sucks. Anyone with a foundation of computer science training can learn anything with oreilly books.   Reducing costs with cheap labor rarely saves and does not position the company for innovating new products.  The problem was not defined properly - reducing the middle line is easier than increasing the top line with profitable growth.  A lazy man's strategy is not sustainable and killed the innovation engine which created the firm in the first place. Easier to destroy value rather than creating it.  In this case, it  maximized shareholder value while silently killing the marketplace.  And here we are.