content: This, exactly and only this. If IT was inferior it can only be traced back to Management. Either they hired incompetent people, and that's on management. Or they hired competent people, and then wouldn't let them do their job properly. Again, that's on management. They never want to take responsibility, and every business failure I've ever seen can be traced back to management. Of course if things go right, then it's all them, and they get bonuses.