Finally. The man who ran people through evacuation drills, even when told to stop running the drills by management. When the planes hit, he got people paired up, and moving down the stairs. As the smoke and confusion grew, he continued assisting, cajoling, moving people to the stairs, all the while singing Welsh songs. Last seen alive going back in one more time to be sure all were out. Took the time to call his wife and tell her she had given him the best life he could have ever had.