General counsel Doug Kramer , who worked for OBAMA, now works for CLOUDFARE. Isn't that a COINCIDENCE? Doug Kramer and President Obama, WHAT A SURPRISE!!! https://www.alamy.com/stock-photo-us-president-barack-obama-signs-bills-aboard-air-force-one-during-52361425.html Fortunately for Cloudflare, Kramer has no shortage of experience with planning and executing on a grand scale. For nearly two years, he served as the White House Staff Secretary under President Obama, a role in which he was responsible for preparing, tracking, and following up on all papers going to and from the president’s desk. Kramer was required to demonstrate a keen ability to rapidly re-prioritize projects—a skill that continues to serve him in his current role. “This job feels like that job,” Kramer says. “We face incredibly challenging, interesting, and impactful issues on a daily basis.” To deal with this constant influx of issues, Cloudflare has championed a process of rapidly and continually standardizing its internal procedures as it grows. “People on our teams just know that when a question comes up, there is a Cloudflare answer for that situation,” Kramer says. “We’ve trained them and updated their training, empowering them with wikis and other internal reference tools.” The approach has been working well for Kramer and his team, too, and with established processes in place, they have had more time to take on peripheral challenges, including Project Galileo, a program through which Cloudflare provides services, free of charge, to politically and artistically important groups that need protection. “The overwhelming majority of what flows through the internet makes people’s lives better, granting them access to what they couldn’t otherwise find, but there is bad behavior as well,” Kramer explains. “We rely on our Project Galileo partners—such as the ACLU or Amnesty International—to help us identify groups that are important to protect because they are likely to come under attack.” The project continues to assist groups throughout the world and serves as a reminder that though Cloudflare isn’t tasked with POLICING THE WEB, it is, like any business, concerned with the ethos of the culture at large. And, given the innumerable challenges we are yet to encounter online, it’s inspiring to see Cloudflare step up and work in service of the common good. As Kramer puts it, “We are going to make sure that vulnerable voices stay up in the face of those who wish to bring them down.” https://modern-counsel.com/2018/cloudflare/