To many of these people give in across the board. I see it all the time in restaurants as well. Giving that asshole a few cup of coffer after he acted like an pushy dick bag for five minutes is only going to encourage him to keep doing it until you say no. It happens a lot at movie theaters as well. People have 30 minutes to leave a movie and get a refund. Very few seem to understand this, you do not get to watch a movie then demand a refund. Concession items cannot be given out at many chains & independents. Re-admit passes are all most theaters will give out because usually the person will come back and spend money on concession items.