I mean, you could set the shit down. I get that th problem is that the lady is too fat to bend over, but I put myself in the OPs shoes and was like, Even if the lady was skinny I wouldn't have thought to bend over and pick it up for her, because a.) that's kind of weird since it wasn't like she dropped papers that went everywhere or anything that made a big mess and also b) she might have thought I was trying to take her expensive ass phone or something. Its weird to EXPECT people to pick up shit you've dropped, rather than just spending the half a millisecond to bend down and pick it up yourself.