If you read between the lines, corporate basically delegated responsibility and told the ham to visit her local store to inquire about the "ambassador" program...upon which, they will tell her to take a hike. Nothing Lululemon makes will fit that whale, even overstretched, and they never hire fat ambassadors. All the Lululemon ambassadors in my area are lithe little yoga instructor chicks or lean and ripped Crossfit competitors. Trust me, Lulu is one of the shitlordiest mass market fitness brands out there. Your dollar is well spent with them...if you can justify their prices, but that's another story.