She does address this in a different "sorry, not sorry" post, in which she pats herself on the back for only 1.5% of all her orders not being delivered. There are 60 definite international orders that weren't received, but not sure of the exact number within the US. So, sounds like she's lying, either about the percent of sales "lost" or not having made a profit. The missing US orders she blames on some "glitch in the system" and all the international orders were the fault of the post office.