Yes. This NEEDS to be reported.    This was my question as well. OP did you see this?? Are you in the states??  You can and should make a complaint. Recipient rights. Every state and probably most towns have an office. At the very least that fatass would lose her job and would have a  record to prevent her from working with vulnerable people in the future, she COULD face criminal charges. (Should face charges, but I don't make the laws unfortunately)