My brother is a nurse at a local major hospital, and he is the ultimate shitlord on the floor. He says he can always avoid issues by sticking to the medical terminology. He also will use the intercom on the floor to request 6-8 strong nurses to help move a patient in room ---. He is the one that told me I can refuse fat nurses and cite their lack of health as my reason. It has worked in every hospital so far for me