Fatties and ecommerce we own an ecom store that processes about 20k of orders monthly. Due to the holidays there has been some backlog. Anyone waiting a week or more for their order is refunded or given a discount on current or future purchases.  it's pretty easy and leads to solid reviews.  I get an email from a fatty that hasn't had her order arrive within 48 hours (standard shipping is 1-5 business days in the US). all her email reads is "where is my order?" and nothing less. her gmail photo is of course a fat pig. rather than dealing with her shit (and mostly due to my hating fats) i refund her in full and say "sorry, that product is no longer available so we've refunded you.. blah, blah blah"  she flips out and rants for a paragraph and says "i'm never ordering from you again!!!!". i really wanted to reply that i don't need fat beasts ordering our yoga mats.  get fucked by a rabid bison you fat piece of shit.