Not defending the fat, but I think the delivery driver is really subpar too. Note from his interaction it looks like he wasn’t even willing to spend a minute or two hunting for a parking spot and preplanned just dropping off the food and running off. Also, he has no way to know that the customer wasn’t really disabled, so it’s shitty he didn’t even try. There’s an expectation that food delivery people hand off food at your apartment door if a customer is paying for delivery and a reasonable tip. Part of the reason that people are willing to pay the massive fees is the convenience factor of not having to leave their apartment at all. If a customer has to put on shoes and clothes and walk downstairs it largely defeats the purpose of ordering delivery.