What the fuck how do you get 1500$ in arrears with 27 attempts to contact the customer? My electric company cut me off once because I payed 148 and not 148.56 and was a week late with the 56 cents I didn't know I owed... and that was after a week. This woman went almost eight months past that! Like how the fuck do you not understand that you have to pay for electric? I just... I don't get it.