It's the same with the Sephora stores near me. I just go in to get free sample pots now, which are extremely generous for things like foundations/ BBs and last me a good 2 weeks, and then buy online. I don't let the hams colour-match for me anymore either. I was naive the first couple of times, ignoring the red flags (damn near every cow had foundation mismatched to her necks), and would walk out with multiple shade-too-yellow sample every damned time.