Pigdiggers and their sows are the worst customers You know initially I never really paid too much attention to my fat customers at work.  Instead I focus on "How can I make them happy so they will go away?". It kind of makes my skin crawl that I am so good at it now, that they usually want my help. Oh well...it means usually I never have to deal with what you see with so many horror stories here of the fattitude. Now that said there is one type of fat (and it's very common) to see. It's usually a combo. You see the man (often rail thin but with a bit of a beer gut, or a dad bod, or a military type that made bad early choices in life) and it comes with it's pet sow. Normally the man is the focus customer as the sow doesn't seem to like his hobby too much. Sometimes the sow is involved. Then it's double trouble, here comes the tag team of smart comments, and condescending attitudes. I've got a regular pair that shows up twice a week. The guy isn't half bad looking. But he's always had a super attitude with all the female employees(at least the human ones). I think it's because he must have been rejected by every pretty girl in his life. So now he sees them the way fat women see them. The woman is a little less aggressive, but she's been known to fuss over the tiniest of details. Recently I had a run in where they wanted something that requires being weighed, paid for...then wrapped. There are good reasons for this system. So this dude and his sow get what they want and have it weighed. They don't pay for it (I know because...I knows). I gave them a container to hold it in so it was easier to take up and weigh. (they tried to get me to give them bags, but I gave them a container instead) After they get done they want me to get something else, but wrap what they have. The wonky way they were trying to do things seriously sent up a red flag for me. They are not new customers. They know the drill. It's weigh, pay, then wrap. They know they want something else that a staff member has to retrieve for them. None of what they are trying to do makes sense with the order of things. I couldn't get a word in edgewise to explain how it would make better sense to get what else they are getting, go up and pay for it together. Otherwise, if they want it wrapped now, they are paying for it, then it gets wrapped. Then they are going back up to pay for another thing. It's silly. I'm just trying to save them some time and follow the rules. Oh no, this guy got mad. So he made a degrading remark, and stomped off. So his wife had to point out what else they wanted while he stewed several feet away. After all is said and done I offered to follow them with bags and wrap it after the cashier weighs it and puts it in the computer. Nope, dude didn't want my help. The only thing about this that really makes me made is how he acted like I was the stupid one...and all I'm trying to do is my job. I'm trying to follow the rules. No matter what you can't make people like this happy. Suppose it's because the sow is no longer "people" and the sow's mate lost his soul and humanity upon the day he decided to go down on an inferior species. I keep having remind myself it's not anything I did. Regardless of what people look like when they come in I really do try to makes sure each customer has the best experience possible. It's just how I roll. Besides, if a customer is happy, usually their animals are too the way it works. But I can't make these ones happy. It's like a wall goes up. When fat women are with their husbands, they get so damn defensive against female staff in good weight. The males, are often so...nasty. It's hard to open up good dialogue when the man already decided you are just another skinny bitch with an ugly heart. Now you get two fats together? Different story completely. They are actually sometimes quite pleasant. They are in a happy place for them, and so they tend to have a happy attitude towards staff. It's hard to describe. Maybe it's because we are the drug dealers to their obsession (provider for their hobby). They don't act as bad as they might at a different type of store.  We have had so many come crawling out since the warm weather. I feel like I'm going to lose my head. :C