This kills the beverage I like black coffee. Sometimes if I'm feeling adventurous, I have it with a splash of milk. I've seen some customers add more half & half (half cream, half milk) than they add coffee. But one of my cow-workers can't drink coffee without drowning it in heavy cream. It doesn't even mix right, it sinks to the bottom, and at the same time, lumps together at the top. We have individual sugar packets, but instead, she uses the scoop from the giant buckets of sugar we keep in the kitchen. I ask why, and how? Why do you have to ruin such a tasty beverage? And how can you not see anything wrong, whatsoever? Help me understand, fph.