Seriously. I don't think a lot of people really grasp just how seperated many hospital workers are from the norms of modern western society. The average person would be complaining about trauma and triggers for years if they saw even a portion of what many hospital workers see on a day to day basis. A lot of what we consider being "nice" is more about hiding from the often harsh realities of life. When you're looking at people dying every day it's just not possible to maintain a lot of that.