Where I live people aren't very lawsuit inclined, especially now that judges are clamping down on fraudulent claims and forcing people to pay the opposition's legal fees.  His claim would be legitimate but the hassle of proving he isn't just doing it for an easy buck might be too much to handle. (Experience as family member who very nearly died in a car crash is being forced to attend court to prove the severity of her injuries as her insurance company is fighting her every single bloody step of the way)