I work at a 5 star restaurant and they hired this frumpy fat chick to run the front desk (greeting, checking people in, seating them, that sort of shit) and it amazes me in a horrifying way. She only has one dress that she wears, always looks angry and slightly unkempt and overall does not look 5 star in the least. And she is the first person the guests meet. Luckily she only works 2-3 days a week, but still. Front of house should have front of house look, especially in a 5 star establishment.