I like your style. Still, I've basically already been about as indifferent as I can be already.  What I'm getting from you is that I need to avoid the small talk altogether and it will effectively prevent her from getting a toe hold in the door.  The trouble is that she is very persistent.  Just today she repeated the same greeting three times in under a minute.  It's almost like she's trying to push me around. Now that I am thinking about it, I am starting to wonder if I should complain to her boss.