Apparently she does charge for shipping, but then holds the product hostage claiming "I can't ship it until the next set of orders come in" because "I have lots of bills including medical bills and if I don't take care of myself there is no Mon Ennui Cosmetics". She then brings up her recent surgery and all her problems (to fucking customers none the less) and then tells them if they send her more money or purchase more goods, their already payed for orders will ship.  Nice, honest business practice right? Stupid fupacabra.