Adipose filled brain Excuse layout. I am typing this from my phone.  So I work at a hotel in the inner suburbs of a historic city. This lady comes in, i do my thing, check her in yadda yadda. She comes back later after I finish a line full of people to ask about the room. She apparently wanted a room within a room. Now keep in mind, we are a hotel with suites but our executive suite is the only one layed out to look like an apt basically. She said she called booking.com several times to make sure we had what she wanted. Ok, those bastards would say anything. Anyway- she's saying she asked for a room close to a door. Ok, have her set right next to our side door. Check. Then she says the room isn't what she asked for. Um ok, "how can we help?"  "Well I wanted a room next to a door." "Yes ma'am. We have you set right next to the side door."  "But the room isn't what I want. I want like one with another room. I see a door to possibly an adjoining room? Do I have to buy a second room?!" Um yeah. Stupid. I'm not giving you another room for free. "Hmmmm let me see if the one next to you is available..." (it is)  "I called to ask if there was a separator between the rooms, like the kitchenette and where the couch is are and then the bedroom." "Yes.." "But there's no wall that sections it all off. Like I wanted a door to open into a room with a bed inside. Like two rooms in one " (It's basically half a wall w an opening and then theres the bed, never had anyone complain about this)  "Oh, ok I see what you mean"   "Do you have anything like what I want" "We do have an executive suite that would be the layout youre talking about. There is an upcharge because it's our executive but you booked through a third party. I'll have to ask my manager of we can work something out."  "Ok I don't care if you have to charge me more or what. I want to see it"  "Sure"  "But first, where's the nearest exit from that room" "It's on the third floor." "Ok where's the exit for the room"  **5 mins of nonsense repetitive question and me explaining there are exits to go outside on the first floor only. I finally say "ok just to be clear-" "Yeah but where's the closest exit" (I hold my hand up to make her shut her yap in the nicest way) "- just so we're both clear and on the same page. You are wanting to know where the nearest exit to GO OUTSIDE is on the THIRD floor. Yes?"  "Yeah. Where's the closet exit!" "From... the... third floor...to go outside..like outside the actual building?"  "Yes. Where's the nearest exit"  "from the THIRD floor, youll be taking the elevator down to the first floor and this door in front of us is the closest exit to the room..."   "Ok so this is the closest exit to that room?" "Yes... from the third floor. It is."  "Ok. Be right back." After she left I was like wtf did she want to hear?! There is no magic carpet waiting for you outside your window.