Don't know. Store policy says I'm not allowed to 'chase' shoplifters, even following her into the parking lot like I did was probably going past what our store expects. All I could really do was write down her license plate and what she looked like. While I could have tried to grab the item back from it, I'd really rather not touch an obeast, however I would have been overjoyed to have the opportunity to punch her in the face. I live in canada and we have very strange self defence laws that I'm not 100% on, so I avoid altercations as a rule just because I am never sure what is within legal reason for me to do. I'm hoping giving the information to police will actually do something, to a certain extent I'm glad she didn't give back what she stole because it solidifies her as guilty. I'd rather have her labelled a criminal than keep getting away with stealing because the one time she got caught she gave it back. BTW as far as the demographic goes, middle aged women are usually the worst customers, they complain about twice as much as any other demographic and are way less likely to have valid complaints.