Update on "Complete Horror Show at the Supermarket" NSFL I posted about a really dire experience I had at the supermarket two days ago here - please be aware that my original post is disgusting to read and that there will be similar details in here that may be unsafe for life. Several people suggested I contact management or corporate and let them know what had happened.  I thought it over and decided to at least call the store and speak to the manager.  I am always reluctant to leave paper trails that can be used against employees, especially when I think they had no preparation for a scene like that and had no training or policies to handle it.  Management loves to scapegoat underlings, or that's been my retail experience.  I decided a call was best. When I got through to a human being at the service desk and told her I needed to speak to a manager about something that happened the day before, she immediately blurted out, "Is this about the guy with the bad legs?"  Whoo boy.   The front end manager came on the line and apologized up and down for what happened and asked if I would be willing to write a letter to corporate.  She was actually sort of happy that I had witnessed both the man himself and the strip of skin/flesh he left behind.  She said corporate wants reports from people who saw it, though she didn't explain why.  Given her reluctance to give me details about why corporate needs accounts, I wonder now if someone did eventually tell him to leave and he got angry and reported it to management and letters about what happened, how bad he smelled, how upsetting it was to see him, may help cover their asses.  The closest she came to stating that there was no policy to handle rotting customers was when she said something to the effect that "you don't expect people that sick to want to shop - people with gangrene don't really go to buy groceries."  She also got my name and told me there would be a $20 gift card at the service desk for me the next time I came in. I have to imagine this is a legally difficult area because obese people are becoming politicized to the point that if anyone asked him to leave, I can see NAFFA or some Tumblr group of fatties boycotting the supermarket chain because a brave, sick man of size was told to leave because his presence offended thin people.  They won't mention the rotting legs and shedding of dead skin strips and the odor that will never leave the minds of all who smelled it and the store will get harassed and a media cluster fuck would ensue.   I wish I had remembered to ask about who ended up handling that piece of skin and where it was taken, and how they cleaned that scooter, but I didn't.