Someone has made a Google doc to try and convince backers to waive their right to a refund. They state that isn't the case but the language almost makes it sound like this was totally expected. Also I don't see how not updating for months and not even making a thank you page or mailing the Thank you cards is a "good faith" effort. This is all just damage control by her friends. https://docs.google.com/forms/d/1-yedldWy1u6gqfbqOCaDbVc0CUiaoe8QHYm20skIB3Y/viewform