Personal Trainer here. Today I shitlorded all over a 300 lbs diabetic, and he actually decided to sign up for 20 sessions w/ me Basically it was blah blah blah sales pitch, gave him a free session and had a personal discussion about his life. When I was about to close the deal he was getting cold feet (usually happens to fatties who try a free session) and kept dodging trying to sign up for just 1 more session, despite the fact that he kept telling me about how he has diabetes and is scared he's gonna die. So, against my better judgment (don't wanna get fired yo...), I unleashed my shitlord on him: I just flat out said "Look, you're 50 years old and have advanced-stage diabetes, you're about to lose your feet and you're literally not going to live to see your grandchildren. You know this is true, you admitted it to me. If I let you walk out this door, I wouldn't be doing my job, I refuse to just let you walk out this door and be dead within 5, 10 years if you're lucky. I'm here because it's what I love, I want to make you a better person, now do you want to live to see 60 or what? Or do you want your wife and grandchildren to live the rest of their lives without you?" He had a very solemn, serious look on his face, his eyes got real wide-eyed, and he said "okay, you're right." And I sold him 20 sessions up front. Releashing my inner shitlord felt sooo good. I just wish it didn't take me basically screaming this in his face to just 'get it'. Obviously, you gotta know when the situation is right and who the right person is to be able to unleash it on like that, you get an idea of who can 'handle it' and won't try to get you fired