MODEL COLLABORATIVE GOVERNANCE IN PARKING MANAGEMENT IN MAKASSAR CITY

Abstract

This study aims to analyze the collaboration process in parking management in Makassar City, analyze the determinant factors in parking management collaboration in Makassar City and produce a prototype ideal model for parking management collaboration in Makassar City. This study uses a qualitative descriptive method with a phenomenological approach, the data sources used consist of primary data through interviews with informants and secondary data through the study of various references relevant to the focus of the research. The data collection method is through interviews, observations and review of documentation related to the focus of the research. The data analysis techniques used are data reduction, data presentation and conclusion drawn. This research was carried out in Makassar City. The results of the study show that the collaborative process in parking management in Makassar City is still ineffective which is characterized by a low level of public awareness in complying with all parking rules, still weak supervision of the commitment of parking attendants in implementing the amount of parking fees based on the amount stated on the tickets, still weak supervision of business license operations by not heeding ANDALALIN (Traffic Impact Analysis),  The determinant factor in parking management collaboration in Makassar City is institutional design, in addition, another determinant factor is facilitative leadership that has not been effective. The current parking management collaboration model in Makassar City that implements triple helix is not effective. Thus, it is recommended that the Greater Makassar Parking Perumda initiate to hold regular meetings with all stakeholders involved, improve the supervision system on how parking attendants work, and prepare regulations on Standard Operating Procedures (SOP) for parking attendant recruitment to be more directed, Furthermore, implement the "Penta Helix PAKONTAKI collaboration model" (Integrated, Education-Based, and Technological Innovation Parking Management) in the management of parking in Makassar City.

Keywords: Collaborative, Governance, Parking Management.