AN EVALUATION OF CUSTOMER SATISFACTION WITH AMAZON IN HYDERABAD

The significance of this study aims towards the satisfaction level received by a shopper
performing through Amazon. Customers support is typically viewed because the power force
of the connection between the perspective of individual's relative and repeat help. Customer
loyalty is one foremost over used phrases in business today. Client should purchase something
from on-line like as books, household's product, ornaments, hardware and code etc. Moreover,
in only few decade the net has become additional standard to Adult and youngsters shopper
as a result of the net offers additional and additional benefits. There square measure several
different sites apart from amazon however a number of the factors distinguish Amazon from its
competitors like giant sort of quality merchandise. This paper is a shot to analyse client
satisfaction level of Amazon.