Awareness and Satisfaction on Expanded Senior Citizen Act of 2010 RA 9994

Abstract:

Expanded Senior Citizen Act of 2010 or Republic Act 9994 is an enacted provision or a policy that provides grant benefits and special privileges to all Filipino senior citizens. This study was conducted to determine the level of awareness and satisfaction on Expanded Senior Citizen Act of 2010 RA 9994 in the area of health benefits and social privileges. Descriptive research design is applied in this study. Findings have shown the level of awareness and satisfaction on Expanded Senior Citizen Act of 2010 RA 9994 in the area of health benefits and social privileges was “high level”. There is no significant relationship between the level of awareness and satisfaction on Expanded Senior Citizen Act of 2010 RA 9994. Researcher’s concluded that majority of senior citizens were partially aware and satisfy the 20% discounts particularly in medical, dental, diagnostic and laboratory services given by private health care establishment. Moreover, the result concluded that there is a lack of impartiality and sustainability in terms of meeting and dealing with the distribution of opportunities of the senior citizens towards monthly stipend from the DSWD. Results of this study calls for Municipal Social Welfare Development Officials (MSWDOs) to assist the DSWD personnel to provide awareness to all senior citizens that would respond to the various needs of the elderly; the Local Government officials provide essential that focus on the health service expenses of the senior citizens and Department of Social Welfare and Development officials should improve the necessary support given to the elderly.

Keywords: Awareness, satisfaction, senior citizen, health benefits, social privileges