Cultural Heritage Management (CHM) is a specialization, which helps museums, and Heritage institutions to face challenges, secure sustainable competitiveness, be resilient to climate change, natural hazards and pandemic risks, and redefine themselves in a constantly changing world. This paper explains how a state-of-the-art management model can be established for museums and heritage institutions, taking into account the latest developments especially application of information technology. The authors discuss the main issues and principles to be considered while drafting procedure of a cultural heritage management plan, describes current status and practice in the cultural heritage sector, presents information on the current needs of the sector and the challenges and hindrances. Based on their study authors put forward some recommendations to support communication between Cultural Heritage Professionals and their various audiences. The study also stresses the need for use of tools and techniques provided by Informatics in cultural heritage management.