Planned intervention: On Wednesday June 26th 05:30 UTC Zenodo will be unavailable for 10-20 minutes to perform a storage cluster upgrade.
Published April 10, 2024 | Version v1
Journal article Open

Bridging the Gap: Identification of Critical Knowledge, Skills, and Abilities (KSAs) to Fill Entry-level Bioprocess Technician Positions Using the BILT Model

  • 1. Biotechnology Department, Central Carolina Community College, Sanford, NC
  • 2. Associate VP of Financial Services/CFO, Central Carolina Community College, Sanford, NC
  • 3. Vice President/Chief Academic Officer, Central Carolina Community College, Sanford, NC
  • 4. Vice President/Chief of Staff, Workforce Development and Continuing Education, Central Carolina Community College, Sanford, NC


Bioprocess manufacturing has grown tremendously, creating a shortage of skilled technicians to fill entry-level positions. The Business & Industry Leadership Team (BILT) model was used to bridge the gap between what students learn in college and what employers need from newly hired technicians. The active involvement of industry partners as co-leads provided insight to identify knowledge, skills, and abilities (KSAs) that have the highest priority for these jobs. Faculty used this information to analyze courses and align the curriculum to meet the industrial trends for future jobs. This report outlines how identifying critical KSAs has allowed us to bridge instructional gaps by implementing changes to the curriculum. Exchanging feedback and networking with the industry increased faculty and students' exposure to thoroughly enrich the Bioprocess Manufacturing program at Central Carolina Community College. The BILT model is also used to align curriculum in other departments to facilitate improvements across the college for different industries. This work can guide other institutions in developing programs and building a more diverse and inclusive workforce of highly skilled technicians.


BILT Article Brenda Grubb _DOI_4-10-24.pdf

Files (601.7 kB)

Name Size Download all
601.7 kB Preview Download

Additional details


Skills for Biomedical Emerging Technology Applications 1800909
National Science Foundation