| Performance measure | Strategic diagram |
| coreDocuments-documentsCount | ![]() |
| coreDocuments-hIndex | ![]() |
| coreDocuments-sumCitations | ![]() |
| secondaryDocuments-documentsCount | ![]() |
| secondaryDocuments-hIndex | ![]() |
| secondaryDocuments-sumCitations | ![]() |
| Name | Centrality | Centrality range | Density | Density range |
| E-COMMERCE | 55.32 | 0.82 | 48.09 | 1 |
| SATISFACTION | 64.78 | 0.91 | 26.48 | 0.91 |
| CONSUMERS | 82.14 | 1 | 20.17 | 0.64 |
| JOB | 52.79 | 0.73 | 21.91 | 0.73 |
| MANAGEMENT | 45.97 | 0.55 | 22.16 | 0.82 |
| CORPORATE-SOCIAL-RESPONSIBILITY | 52.4 | 0.64 | 11.1 | 0.45 |
| MODELS | 45.88 | 0.45 | 7.59 | 0.36 |
| BELIEFS | 21.64 | 0.09 | 11.44 | 0.55 |
| SOCIAL-RESPONSIBILITY | 37.33 | 0.36 | 4.58 | 0.18 |
| VALUES | 33.1 | 0.27 | 4.77 | 0.27 |
| CONSUMER-SATISFACTION | 28.87 | 0.18 | 1.11 | 0.09 |
| Name | coreDocumentsdocumentsCount | coreDocumentshIndex | coreDocumentssumCitations | secondaryDocumentsdocumentsCount | secondaryDocumentshIndex | secondaryDocumentssumCitations |
| E-COMMERCE | 13 | 6 | 193 | 21 | 14 | 878 |
| SATISFACTION | 18 | 12 | 790 | 22 | 13 | 870 |
| CONSUMERS | 53 | 28 | 2,142 | 90 | 31 | 2,374 |
| JOB | 22 | 13 | 714 | 54 | 27 | 1,946 |
| MANAGEMENT | 7 | 7 | 249 | 28 | 15 | 887 |
| CORPORATE-SOCIAL-RESPONSIBILITY | 17 | 14 | 949 | 35 | 16 | 1,185 |
| MODELS | 8 | 7 | 348 | 28 | 16 | 946 |
| BELIEFS | 7 | 6 | 152 | 22 | 15 | 639 |
| SOCIAL-RESPONSIBILITY | 6 | 5 | 286 | 39 | 19 | 1,371 |
| VALUES | 9 | 8 | 296 | 37 | 16 | 844 |
| CONSUMER-SATISFACTION | 4 | 3 | 101 | 46 | 22 | 1,418 |
| Name | Cluster's network |
| E-COMMERCE | ![]() |
| SATISFACTION | ![]() |
| CONSUMERS | ![]() |
| JOB | ![]() |
| MANAGEMENT | ![]() |
| CORPORATE-SOCIAL-RESPONSIBILITY | ![]() |
| MODELS | ![]() |
| BELIEFS | ![]() |
| SOCIAL-RESPONSIBILITY | ![]() |
| VALUES | ![]() |
| CONSUMER-SATISFACTION | ![]() |