Preprint Open Access
Heijlen, Roel; Crompvoets, Joep
The recent introduction of a low-emission zone and enlarged car-free zones in three Belgian cities led to the development of information systems processing data about vehicles, persons, companies and policy impact effects. The collection, analysis and use of these data brought up certain problems that needed to be solved. This case study research aims to categorize these problems using the sequential problem/solution-model. Furthermore, the research results help to explore some focus areas for a future data governance model in the public sector.