Dataset Open Access
Explaining non-adoption of electronic government services by citizens. A study among non-users of public e-services in Latvia
Van de Walle, Steven; Zeibote, Zane; Stacenko, Sergejs; Muravska, Tatjana; Migchelbrink, Koen
This data was collected as part of the H2020 Citadel project, http://www.citadel-h2020.eu, project no. 726755. The objective was to analyse citizen motives for not using electronic government services. Using interviews among users of Citizens´ Service Centres in Latvia, the data is used to analyses the motives of citizens not to use electronic government services but to rely on non-electronic equivalents or on in-person assistance. Findings and fieldwork details are available in D2.1 of this project.
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(786.1 kB)
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cscdat_21jun2017_archive.sav
md5:60b7fe5d4f6d1f6c3f6057c69ab267cc |
33.3 kB | Download |
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EN Questionnaire_FINAL.pdf
md5:2a284e559abefc70ab7bea76cb3822e1 |
752.8 kB | Download |
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| All versions | This version | |
|---|---|---|
| Views | 110 | 110 |
| Downloads | 140 | 140 |
| Data volume | 98.9 MB | 98.9 MB |
| Unique views | 98 | 98 |
| Unique downloads | 113 | 113 |
Indexed in
- Publication date:
- August 3, 2017
- DOI:
-
- Keyword(s):
- non-use e-government public services
- Grants:
-
European Commission:
- CITADEL - Empowering Citizens to TrAnsform European PubLic Administrations (726755)
- License (for files):
- Creative Commons Attribution 4.0 International