Dataset Open Access

Explaining non-adoption of electronic government services by citizens. A study among non-users of public e-services in Latvia

Van de Walle, Steven; Zeibote, Zane; Stacenko, Sergejs; Muravska, Tatjana; Migchelbrink, Koen

This data was collected as part of the H2020 Citadel project, http://www.citadel-h2020.eu, project no. 726755. The objective was to  analyse citizen motives for not using electronic government services. Using interviews among users of Citizens´ Service Centres in Latvia, the data is used to analyses the motives of citizens not to use electronic government services but to rely on non-electronic equivalents or on in-person assistance. Findings and fieldwork details are available in D2.1 of this project.

Files (786.1 kB)
Name Size
cscdat_21jun2017_archive.sav
md5:60b7fe5d4f6d1f6c3f6057c69ab267cc
33.3 kB Download
EN Questionnaire_FINAL.pdf
md5:2a284e559abefc70ab7bea76cb3822e1
752.8 kB Download
117
179
views
downloads
All versions This version
Views 117117
Downloads 179179
Data volume 124.0 MB124.0 MB
Unique views 105105
Unique downloads 147147

Share

Cite as