Online learning transition during the covid-19 quarantine in Greece

Abstract

Purpose: Since the first restrictive measures in Greece were implemented in March 2020, due to the coronavirus pandemic (COVID 19), e-learning has become a dynamic part of people’s daily lives with the prospect of remaining in the future. This study investigates the reaction of Greeks to this new educational reality.

Methods: A total number of 170 questionnaire responses were received from July 7, 2020 to October 20, 2020; the period where there was a relaxation of the restrictive measures between the two lockdowns in Greece. We investigated how the demographic factors: gender, age, occupation and place of residence influence the attitude of the respondents towards synchronous and asynchronous distance learning as well as their intention to continue using online education services in the future after the lifting of the restrictive measures. Additionally, we examine the customers' preferences concerning the most enjoyable distance learning experience, so that they will be available to the distance learning program designers. Descriptive statistical analysis and non-parametric statistical hypothesis tests were conducted in SPSS and R to draw our conclusions.

Results: Most of the respondents did not participate in online courses before the COVID 19 outbreak and prefer a combination of face-to-face learning and e – learning. Hypothesis tests showed us that there are statistically significant differences between users' preferences as well as with their demographic characteristics. Undergraduate and postgraduate university students continue to participate in online learning courses and are willing to invest money and time in this new educational process, unlike high school students who prefer face-to-face learning.

Implications: The present study will lead to practical implications, such as the formation of e-learning programs which aim for the best user experience and the best learning outcomes.