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The Use of Open Government Data to Create Social Value

López Reyes, María Elena; Magnussen, Rikke

The current work aims to identify the perspectives from which scholars have studied the link between the citizens’ involvement in the use of Open Government Data (OGD) and the creation of social value to solve local issues in cities as the expected result. Recent studies have concentrated on studying the barriers and conditions of using OGD by focusing on specific types and users’ motivations. Researchers have found that the critical problem of Open Data initiatives is the lack of utilization. Therefore, to allow more rigorous empirical research to assess if the estimated effects of OGD are measurable, there is a need to investigate the link between the types of users and the potential type of effects, that for this proposal is the creation of social value. The study adopted a systematic literature review to map the most current work addressing the utilization of OGD to create social value within different domains. Forty-six records were identified and characterized into four categories of studies: i) Governance - the interconnection of aspects that allow managing and using OGD; ii) Availability- aspects limiting OGD access and re-use; iii) Adoption - aspects that enable the acceptance or rejection of OGD; and iv) Impact - capacity to solve social problems. This study reinforces the move toward decentralizing data governance and civic services.

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This material is originally available in the publication Electronic Government. EGOV 2022. Lecture Notes in Computer Science, vol 13391. Springer, Cham.

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