Conference paper Open Access

SMART: a Tool for Trust and Reputation Management in Social Media

Manuel Herold; Nishant Saurabh; Radu Prodan


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{
  "description": "<p>Social media platforms are becoming increasingly popular and essential for next-generation connectivity. However, the emergence of social media also poses critical trust challenges due to the vast amount of created and propagated content. This paper proposes a data-driven tool called SMART for trust and reputation management based on community engagement and rescaled sigmoid model. SMART&#39;s integrated design adopts a set of expert systems with a unique inference logic for trust estimation to compute weighted trust ratings of social media content. SMART further utilizes the trust ratings to compute user reputation and represent them using a sigmoid curve that prevents infinite accumulation of reputation ratings by a user. We demonstrate the SMART tool prototype using a pilot social media application and highlight its user-friendly interfaces for trustworthy content exploration.</p>", 
  "license": "https://creativecommons.org/licenses/by/4.0/legalcode", 
  "creator": [
    {
      "affiliation": "Klagenfurt University", 
      "@type": "Person", 
      "name": "Manuel Herold"
    }, 
    {
      "affiliation": "Utrecht University", 
      "@type": "Person", 
      "name": "Nishant Saurabh"
    }, 
    {
      "affiliation": "Klagenfurt University", 
      "@type": "Person", 
      "name": "Radu Prodan"
    }
  ], 
  "headline": "SMART: a Tool for Trust and Reputation Management in Social Media", 
  "image": "https://zenodo.org/static/img/logos/zenodo-gradient-round.svg", 
  "datePublished": "2021-08-30", 
  "url": "https://zenodo.org/record/6607158", 
  "@context": "https://schema.org/", 
  "identifier": "https://doi.org/10.5281/zenodo.6607158", 
  "@id": "https://doi.org/10.5281/zenodo.6607158", 
  "@type": "ScholarlyArticle", 
  "name": "SMART: a Tool for Trust and Reputation Management in Social Media"
}
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