Conference paper Open Access

SMART: a Tool for Trust and Reputation Management in Social Media

Manuel Herold; Nishant Saurabh; Radu Prodan

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  <identifier identifierType="DOI">10.5281/zenodo.6607158</identifier>
      <creatorName>Manuel Herold</creatorName>
      <affiliation>Klagenfurt University</affiliation>
      <creatorName>Nishant Saurabh</creatorName>
      <affiliation>Utrecht University</affiliation>
      <creatorName>Radu Prodan</creatorName>
      <affiliation>Klagenfurt University</affiliation>
    <title>SMART: a Tool for Trust and Reputation Management in Social Media</title>
    <date dateType="Issued">2021-08-30</date>
  <resourceType resourceTypeGeneral="ConferencePaper"/>
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    <relatedIdentifier relatedIdentifierType="DOI" relationType="IsVersionOf">10.5281/zenodo.6607157</relatedIdentifier>
    <rights rightsURI="">Creative Commons Attribution 4.0 International</rights>
    <rights rightsURI="info:eu-repo/semantics/openAccess">Open Access</rights>
    <description descriptionType="Abstract">&lt;p&gt;Social media platforms are becoming increasingly popular and essential for next-generation connectivity. However, the emergence of social media also poses critical trust challenges due to the vast amount of created and propagated content. This paper proposes a data-driven tool called SMART for trust and reputation management based on community engagement and rescaled sigmoid model. SMART&amp;#39;s integrated design adopts a set of expert systems with a unique inference logic for trust estimation to compute weighted trust ratings of social media content. SMART further utilizes the trust ratings to compute user reputation and represent them using a sigmoid curve that prevents infinite accumulation of reputation ratings by a user. We demonstrate the SMART tool prototype using a pilot social media application and highlight its user-friendly interfaces for trustworthy content exploration.&lt;/p&gt;</description>
      <funderName>European Commission</funderName>
      <funderIdentifier funderIdentifierType="Crossref Funder ID">10.13039/100010661</funderIdentifier>
      <awardNumber awardURI="info:eu-repo/grantAgreement/EC/H2020/825134/">825134</awardNumber>
      <awardTitle>smART socIal media eCOsytstem in a blockchaiN Federated environment</awardTitle>
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