Berberi, Lisana
van Wezel, Jos
Breton, Vincent
2021-12-20
<p>This document describes the methodology adopted to assess the maturity level of services from the service delivery perspective and the outcome of our analysis of 17 services provided by EOSC-Pillar. Our approach to assess the maturity of the services delivered in EOSC-Pillar is to require each service provider to fill a checklist template with all the defined requirements to be considered in order to deliver a good service and meet the customer’s satisfaction.The maturity model assessment tool of the EOSC-Nordic regional project was used as a starting point. We added data repository requirements specific to data repository owners or managers who are offering data repository as a service. We also introduced a specific score taking only into account the positive answers to requirements considered as mandatory. As a result, our evaluation framework consists of 44 requirements regarding service management, data repository, accessibility and legal requirements, sustainability and EOSC architecture compatibility.</p>
<p>Our assessment tool was tested on 17 services currently provided by EOSC-Pillar partners, classified as 8 thematic services, 5 research data management services and 4 generic (common) services. Our analysis indicates that the services achieve an overall average (64,67%) level compliance to the service delivery requirements. Hence, they already comply with most of the EOSC on-boarding validation criteria and are ready to serve a broader range of users.</p>
https://doi.org/10.5281/zenodo.5838072
oai:zenodo.org:5838072
eng
Zenodo
https://zenodo.org/communities/eosc-pillar
https://zenodo.org/communities/eu
https://doi.org/10.5281/zenodo.5838071
info:eu-repo/semantics/openAccess
Creative Commons Attribution 4.0 International
https://creativecommons.org/licenses/by/4.0/legalcode
EOSC
Open Science
D7.3 Report on the validation statistics, operational infrastructure services and recommendations for future integration work
info:eu-repo/semantics/report