Pantawid Pamilyang Pilipino Program (4Ps) Beneficiaries: An Analysis of Their Satisfaction Levels

This study examined the difference in the satisfaction level of 4Ps beneficiaries in Barangay VI, Victorias City, Negros Occidental, Philippines between the year 2015 and year 2020. The design of the study used a descriptive comparative method of research. The participants were 216 from 2015, 250 from 2020, and were official 4Ps beneficiaries of Barangay VI, Victorias City, Negros Occidental in the specified years. Results were analyzed with frequency, percentage, mean, and T-test. The findings revealed that the majority of them were above 30 years old with 349 (74.89%), female with 425 (91.20%), married with 359 (77.04%), laborers with 268 (57.51%), with 1-3 number of children with 261 (56%), and high school level of educational attainment with 284 (60.95%). Further, it indicated that there was an increasing trend in the 4Ps parent-beneficiaries in 2020 with the following: above 30 years old (41.2%) widow (7.1%), single parent (9.9%), no work (17.4%), laborers (8.8%), collegelevel (4.8%) and college graduates (0.1%). It revealed the decreasing trend in the year 2020 with the following 4Ps parentbeneficiaries: 30 years old and above (46.8%) and married (13.5%). The satisfaction level of 4Ps beneficiaries to CCT has significantly increased to a high level of satisfaction by 2020. There was a significant difference in the satisfaction level of 4Ps parentbeneficiaries to the CCT program which revealed that the satisfaction level survey was higher in 2020 than in 2015 especially in terms of health grants and education grants. Lastly, it was recommended to provide sustainable programs that would enhance the living conditions and nutrition grants of locals.


Statistical Analysis of the Data
To answer the proposed problems, the researcher utilized the descriptive statistics. For problem 1 which determined the demographic profile of the participant, frequency and percentage was used. For problem 2, which determined the satisfaction levels of the 4Ps participants, mean was used. To interpret the satisfaction levels of the 4Ps participants, the following scale was used: 4.21-5.00 (Very highly satisfied); 3.41-4.2 (Highly satisfied); 2.61-3.40 (Satisfied), 1.81-2.60 (Fairly satisfied); 1.00-1.80 (Not satisfied).

Ethical Considerations
The researchers included statements that consider the following: Republic Act 10173 -Data Privacy Act of 2012, informed consent, the anonymity of respondents, the confidentiality of data; and disposal of survey materials. It was also emphasized that their participation was voluntary and all the data taken from them were treated with high confidentiality.
IJMRA, Volume 5 Issue 01 January 2022 www.ijmra.in Page 3  Table 1 shows the demographic profile of the 4Ps beneficiaries of Barangay VI, Victorias City, Negros Occidental during 2015 and 2020. When grouped according to age, there were114 (52.8%) ages 30 and above and 102 (47.2%) for below 30 in 2015.
However, in the year 2020, it showed that beneficiaries with 1-3 children were 137 (54.8%) and 4    It further indicated that the overall satisfaction level of 4Ps beneficiaries to CCT was highly satisfied. In terms of nutrition grant and living condition were satisfied but highly satisfied in terms of health and living condition grants.  On the other hand, respondents with ages below 30 in 2020 revealed that respondents rated nutrition grant and education grant as the highest with M=3.46, followed by health grant with M=3.40, and the least was living condition with M=3.33. It was revealed that respondents' satisfaction level to 4Ps program according to age was higher in 2020 than in 2015, scored the highest at education grant which increased to a highly satisfied level in 2020.  health grant with M=3.43, nutrition grant with M=3.37, and the least was living condition with M=3.36. On the other hand, male respondents rated nutrition grant and education grant as the highest with M=3.60, followed by health grant with M=3.56, and the least was living condition with M=3.52. It revealed that respondents' satisfaction level to 4Ps program according to sex was higher in 2020 than in 2015. It scored the highest at education grant and health grant and lowest at living condition. Further, nutrition grant, education grant, and living condition increased to a highly satisfying level in 2020.  Table 5 shows the satisfaction level of the 4Ps beneficiaries of Barangay VI, Victorias City, Negros Occidental during 2015 and 2020 according to civil status. Overall, the satisfaction of married 4Ps beneficiaries in 2015 was satisfied in terms of nutrition grant with M=3.36, education grant with M=3.35, and living condition with M=3.03. Only that health grant with M=3.43 were highly satisfied. However, in 2020, it showed that education grant with M=3.52 and living condition with M=3.37 remained satisfied. However, nutrition grant with M=3.46 and health grant with M=3.46 were highly satisfied. When grouped according to separated parent-beneficiaries, it showed that in the year 2015 the satisfaction to CCT program was satisfied in terms of health grant M=3.25, nutrition grant with M=3.25, education grant with M=3.67, and living condition with M=3.08. The 2015 survey also indicated that married respondents rated health grant as the highest with M=3.43, followed by nutrition grant with M=3.36, then education grant with M=3.35 and the least were living condition with M=3.03. Separated respondents rated education grant as the highest with M=3.67, followed by health and nutrition grants with M=3.25, and the least was the living condition with M=3.08. Widow respondents rated health grant and education grant as the highest with M=3.07, followed by living condition with M=2.92, and the least was nutrition grant with M=2.79. Single parent respondents rated nutrition grant and education grant as the highest with M=3.25, followed by health grant with M=3.00, and the least was living condition with M=2.25.
However, in 2020, it indicated that the satisfaction level was satisfied in terms of health grant with M=3. 45 .39 and the least were living condition with M=3.37. It revealed that respondents' satisfaction level to 4Ps program according to civil status was higher in 2020 than in 2015. It scored the highest at education grant and lowest at living condition. Further, health grant, education grant, and living condition increased to a highly satisfying level in 2020.

Table 6. Satisfaction level of the 4Ps beneficiaries During year 2015 and year 2020
According to Occupation   .58, and living conditions with M=3.52 were highly satisfied. When grouped according to parent-beneficiaries with 4 and above several children, it showed that in 2015 the satisfaction level to CCT program was satisfied in terms of health grants M=3.40, nutrition grants with M=3.38, education grants with M=3.37, and living condition with M=3.07. The 2015 survey also indicated that respondents with 1-3 children, rated health grants as the highest with M=3.36, followed by education grants with M=3.33, then nutrition grants with M=3.26 and the least were living condition with M=2.94. On the other hand, respondents with 4 and more children, rated health grants as the highest with M=3.40, followed by nutrition grants with M=3.38, then education grants with M=3.37, and the least was the living condition with M=3.07.
However, in 2020, it indicated that the satisfaction level remained satisfied in terms of health grant with M=3.33, nutrition grant with M=3.28, and living condition with M=3.24 except that education grant with M=3.52 were highly satisfied. Further, the 2020 survey indicated that respondents with 1-3 children, rated education grants as the highest with M=3.58, followed by health IJMRA, Volume 5 Issue 01 January 2022 www.ijmra.in Page 9 grants with M=3.56, then nutrition grants with M=3.53, and the least was living condition with M=3.52. On the other hand, respondents with 4 and more children, rated education grants as the highest with M=3.42, followed by health grants with M=3.33, then nutrition grants with M=3.28, and the least was the living condition with M=3.24. It revealed that respondents' satisfaction level with the 4Ps program according to the number of children was higher in 2020 than in 2015. It scored the highest at education grants and health grants and lowest at living conditions. Further, health grants, nutrition grants, and education grants increased to a highly satisfying level in 2020. However, the 2020 survey, showed that health grant with M=4.00, nutrition grant with M=4.00, and education grant with M=4.00 were highly satisfied except that living condition with M=3.80 remained satisfied. Overall, it indicated that the satisfaction level to the CCT program in 2015 and 2020 according to civil status remained satisfied except that health grant and education grant were highly satisfied in 2020. Further, the 2020 survey indicated that elementary graduate respondents rated education grant as the highest with M=3.54, followed by nutrition grant and living condition with M=3.43, and the least was health grant with M=3.39.
The high school graduate respondents rated education grant as the highest with M=3.45, followed by health grant with M=3.44, then nutrition grant with M=3.36, and the least was the living condition with M=3.34. The college-level respondents rated education grant as the highest with M=3.52, followed by health grant with M=3.44, then nutrition grant with M=3.40 and the least were living condition with M=3.30. College graduate respondents rated education grant, nutrition grant, and health grant as the highest with M=4.00, and the least was living condition with M=3.80. Finally, it revealed that there was a significant difference in the satisfaction level of the 4Ps parent-beneficiaries of Barangay VI, Victorias City, Negros Occidental during the year 2015 and year 2020. That the satisfaction level was higher in 2020 with M=3.43 indicated highly satisfied and lower in 2015 with M=3.26 indicated as satisfied. It revealed that respondents' satisfaction level to 4Ps program according to educational qualification was higher in 2020 than in 2015. It scored the highest at education grant and lowest at living condition. Further, health grant, nutrition grant, education grant, and living condition increased to a highly satisfying level in 2020.

FINDINGS
The demographic profile of 4Ps parent-beneficiaries in 2015 and 2020 revealed approximately 41.2% of 30 years old and above new 4Ps beneficiaries were added to the program in Barangay VI by 2020. When grouped according to sex, it revealed that the number of female 4Ps parent-beneficiaries significantly decreased by 2.6% and males increased by 2.6% in 2020. Overall, the majority of 4Ps beneficiaries were female with 425 (91.20%). Overall, the percentages of female parent-beneficiaries were higher than that of males. When grouped according to the civil status it shows a significant decrease in 2020 with married beneficiaries by 13.5% and those who were separated by 1.2%. However, a significant increase was obvious with widowed parent-beneficiaries by 7.1% and the single parent by 9.9%. Overall, the majority of 4Ps beneficiaries by age are married with 359 (77.04%). When it comes to occupation there was a significant decrease in the following 4 Ps beneficiaries in the year 2020: drivers with 16.4%, and vendors with 9.8%. However, those beneficiaries who have no work have significantly increased by 17.4% and laborers by 8.8% in 2020. The rise of people who have no work and laborers was probably because of the effect of the Covid 19 pandemic. Due to the Covid-19 outbreak and the lockdown shuttering thousands of businesses, Filipinos have lost their jobs this year, with the unemployment rate reaching 10.4%, the highest in 15 years, according to the government. Overall, the majority of the educational background of 4Ps beneficiaries of Barangay VI was high school followed by elementary level and graduates. When grouped according to the number of children, there was a significant decrease by 2.6% with parent-beneficiaries with 1-3 numbers of children and 2.6% increase to 4Ps beneficiaries with 4 and above several children. Overall, the majority of the 4Ps beneficiaries have 1-3 children per household. In terms of family size, most of them belong to small families with one to three children.. When grouped according to educational qualification, there was a significant decrease in 4Ps beneficiaries with high school educational level by 3.8% and high school educational level by 0.7% in 2021. On the other hand, there was an increase to college-level parent-beneficiaries by 4.8% and college graduates by 0.1%. The majority of 4Ps beneficiaries by educational qualification was at high school with 284 (60.95%) which found out that most parent respondents parents were high school graduates and engaged in non-professional occupations. Further, college-level parent-beneficiaries have had increased by 4.8% but with no work increased by 69%. It indicated that 4Ps beneficiaries were able to finish their basic education and have reached higher education levels. However, there was also an obvious decrease of 4ps beneficiaries from 2015 to 2020 with the following: 30 and above decreased (46.8%), females (2.6%), drivers (16.4%) and vendors (9.8%), elementary educational qualification (3.8%) and high school (0.7%). The satisfaction level of 4Ps parent-beneficiaries to CCT remained at a satisfying level from 2015 to 2020 in terms of nutrition grants and living conditions only. On the other hand, health grants and education grants have significantly indicated as highly satisfied by the year 2020. It revealed that the 4Ps beneficiaries were highly satisfied with the program than they used to be in 2015.
Further from 2010 to 2016, the program consistently registered above 88% compliance with the health conditions of the program, such as deworming, immunization, and preventive check-ups, and according to the Impact Evaluation Wave 2, "more 4Ps mothers delivered in health facilities. Generally, it has brought satisfaction even in times of global pandemic. It further indicated that the following 4Ps beneficiaries: male, female, below 30, above 30, separated, widow, single parent, no work/job, with 1-3 children, college-level and graduate were more satisfied in the program in 2020 satisfaction survey than in 2015 in terms of health grants and living conditions. Significantly, residents of Barangay VI, Victorias City were more satisfied in the satisfaction survey in the year 2020 than in 2015 in terms of health grants and education grants. Overall, the year 2020 survey revealed that 4Ps parents-beneficiaries were highly satisfied with the program than that of the 2015 satisfaction survey significantly on health and education grants were statistically noted.
There was a significant difference in the satisfaction level of 4Ps parent-beneficiaries to the CCT program between the years 2015 and 2020. It was revealed that the satisfaction level was higher in 2020 than in 2015 in terms of health and education grants.

CONCLUSIONS
The demographic profile of 4Ps parent-beneficiaries of Barangay VI, Victorias City, Negros Occidental during 2015 and 2020 shows that majority of them were above 30 with 349 (74.89%), female with 425 (91.20%), married with 359 (77.04%), a laborer with 268 (57.51%), with 1-3 number of children with 261 (56%), and high school level of educational attainment with 284 (60.95%). Further, it indicated that there was an increasing trend in the 4Ps parent-beneficiaries in 2020 with the following: above 30 years old (41.2%) widow (7.1%), single parent (9.9%), no work (17.4%), laborers (8.8%), college-level (4.8%) and college graduates (0.1%). The increasing number of 4Ps parent-beneficiaries with college-level or graduate indicated that the new members' 4Ps parent-beneficiaries have finished basic education and even tertiary level. It implies that the education system in the Philippines has positively impacted the educational attainment of the CCT program. Also, the rise of 4Ps parent-beneficiaries who have no work or laborers was probably because of the effect of the Covid 19 pandemic. Moreover, it revealed the decreasing trend in the year 2020 with the following 4Ps parent-beneficiaries: below 30 years old (41.2%) married (13.5%), separated (1.2%), with 1-3 children (2.6%), with the elementary educational level (3.8%), and those with high school educational level (0.7%). The decrease of beneficiaries who's 30 and above indicated that old members were no longer a part of the government program in the year 2020. Further, the decrease of members whose educational background was either elementary or high school indicated that basic education has mostly been met by Filipinos living in poverty. The satisfaction level of 4Ps beneficiaries to CCT has significantly increased to a high level of satisfaction by 2020 in terms of health grants and education grants. In education, the CCT program has helped increase the low performance of learners into better performance. The retention rate of elementary schools dramatically decreased. The overall satisfaction increased in the year 2020 which revealed that 4Ps parents-beneficiaries were highly satisfied with the program in 2020 than that of the 2015 satisfaction survey, significantly on health and education grants were statistically noted. There was a significant difference in the satisfaction level of 4Ps parent-beneficiaries to the CCT program. It was revealed in the survey that the satisfaction level was higher in 2020 than in 2015 especially in terms of health and education grants. It implies enhanced health practices, improved uptake of barangay health care services, and increased awareness of health issues. In education, it changed the behavior of learners and their attitude towards learning. The program has helped increase the low performance of learners into better performance.

Recommendations
1. Conduct a seminar on sustainable programs that would enhance the living conditions and nutrition of the locals. 2. Find out the factors why nutrition grants and living conditions of 4Ps student and parent-beneficiaries have not increased. 3. Conduct a study that would find out the significant impact of the CCT program on the lives of previous 4Ps beneficiaries who graduated from the program. 4. Conduct a tracer study of 4Ps student beneficiaries about their current employability status. 5. Examine the level of academic performance and health status of 4Ps student beneficiaries since these two areas have significantly increased in 2020 than 2015. 6. Find out the underlying causes of low satisfaction levels on nutrition grants and living conditions as a basis for improving the program.