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Emails Are UX, Too: How to Make Better Overdue Notices & Other Communications

Davis, Robin Camille; Sheffield, Silvia


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@misc{davis_robin_camille_2021_4562248,
  author       = {Davis, Robin Camille and
                  Sheffield, Silvia},
  title        = {{Emails Are UX, Too: How to Make Better Overdue 
                   Notices \& Other Communications}},
  month        = feb,
  year         = 2021,
  publisher    = {Zenodo},
  doi          = {10.5281/zenodo.4562248},
  url          = {https://doi.org/10.5281/zenodo.4562248}
}
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