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Published November 1, 2020 | Version 1
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The effect of COVID-19 on supply chain visibility adoption among Small and Medium Enterprises

Contributors

  • 1. Tilburg University

Description

The COVID-19 pandemic and the subsequent lockdown measures disturbed the orderly flow of global trade and shook the logistic and transport sector along with it. Adapting to the novel situation and preventing forthcoming calamities seem feasible with the implementation of Supply Chain Visibility (SCV) technologies. In our research, we aim to understand the impact of Covid-19 on the adoption of SCV amongst SMEs within the Netherlands and help SMEs with deciding whether or not to invest in such a technology during the global pandemic.
Throughout the research, we applied a combination of literature review and interviews with experts from different specialization, including Business Process Integration, IT governance and Cybersecurity. SCV proves to be an adequate solution for enhancing transparency, but the SMEs need to meet some prerequisites before deploying such a technology. A more agile IT governance structure turns out to be essential for SCV. Connecting to a „smart network” of partners improves performance, but it may also involve cybersecurity risks.  Based on our key findings, we suggest that SMEs should look into the requirements, advantages and barriers that we discuss in this paper regarding the implementation of this technology. It is also strongly advised to make a thorough risk assessment before making investment decisions. 
 

Files

bootcampgroup5logisticstransport_42356_690173_The effect of COVID-19 on supply chain visibility adoption among Small and Medium Enterprises.pdf