Journal article Open Access

E-learners' satisfaction as predictors of online classroom community

Xi, Lin; Yan, Dai; Hui, Shi; Chunmei ,Li


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    <subfield code="a">distance learning</subfield>
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    <subfield code="a">online learning environment</subfield>
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    <subfield code="a">e-learning system</subfield>
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    <subfield code="a">sense of community</subfield>
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    <subfield code="a">SUBMITTED: APRIL 2020, REVISION SUBMITTED: JUNE 2020, 2nd REVISION SUBMITTED: AUGUST 2020, ACCEPTED: SEPTEMBER 2020, REFEREED ANONYMOUSLY, PUBLISHED ONLINE: 30 OCTOBER 2020</subfield>
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    <subfield code="u">East China Normal University</subfield>
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    <subfield code="u">Guangdong University of Foreign Studies</subfield>
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    <subfield code="p">Journal of Contemporary Education Theory &amp; Research</subfield>
    <subfield code="v">4</subfield>
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    <subfield code="u">East Carolina University</subfield>
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    <subfield code="a">Xi, Lin</subfield>
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    <subfield code="a">&lt;p&gt;&lt;strong&gt;&lt;em&gt;Purpose: &lt;/em&gt;&lt;/strong&gt;&lt;em&gt;This study investigates Chinese college students&amp;rsquo; satisfaction with using e-learning systems and its influences on their sense of online classroom community in synchronous, asynchronous, or a blend of both synchronous and asynchronous online course format during the COVID-19 pandemic.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;&lt;em&gt;Methods: &lt;/em&gt;&lt;/strong&gt;&lt;em&gt;A total number of 307 college students were recruited with 270 usable responses from a southeastern university in China. E-learner satisfaction measurement and Classroom Community Scale (both with a 5-point Likert-type scale) were used as the instruments to investigate the research questions. Descriptive statistical analysis and multiple regression analysis were conducted in SPSS.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;&lt;em&gt;Results: &lt;/em&gt;&lt;/strong&gt;&lt;em&gt;Results of the analysis show that Chinese college students&amp;rsquo; satisfaction of using the e-learning system regarding the learner interface, learning community, content, and personalization positively impacts their sense of online classroom community no matter in synchronous, asynchronous, or a blend of both synchronous and asynchronous online course format.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;&lt;em&gt;Implications: &lt;/em&gt;&lt;/strong&gt;&lt;em&gt;A well-developed e-learning system would enhance students&amp;rsquo; sense of online classroom community. Specifically, the user interface, interaction, content arrangement, and personalization should be focused on when developing the e-learning system.&lt;/em&gt;&lt;/p&gt;</subfield>
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