Conference paper Open Access

Correcting health misinformation online: Collaborative crosschecking

Costello, Kaitlin L.

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    <subfield code="u">School of Communication &amp; Information, Rutgers University, New Brunswick, New Jersey, USA</subfield>
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    <subfield code="a">&lt;p&gt;Patients, especially those with chronic conditions, increasingly use the Internet to find and&lt;br&gt;
exchange health information with other patients. Healthcare providers are often concerned that&lt;br&gt;
patients will find misinformation online, particularly in patient peer support groups; providers&lt;br&gt;
may even deter patients from using the Internet as an information source in order to prevent them&lt;br&gt;
from encountering misinformation (Chung, 2013). In online support groups, however, health&lt;br&gt;
misinformation is often corrected relatively quickly by other patients (Esquivel et al., 2006). The&lt;br&gt;
purpose of this paper is to introduce the concept of collaborative crosschecking, which describes&lt;br&gt;
how patients teach one another information literacy skills in the process of correcting health&lt;br&gt;
misinformation in online support groups.&lt;/p&gt;</subfield>
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