376344
doi
10.5281/zenodo.376344
oai:zenodo.org:376344
Exploring Factors that Influence Domestic Tourists' Satisfaction with Budget Hotel Services in Egypt
Hossam Samy
Helwan University, Egypt
issn:2529-1947
info:eu-repo/semantics/openAccess
Creative Commons Attribution 4.0 International
https://creativecommons.org/licenses/by/4.0/legalcode
Budget hotels
domestic tourism
Egypt
guest satisfaction
value for money
<p><em>This paper aims to explore the primary factors that affect the perception of domestic tourists towards the service quality of budget hotels in Egypt. The factors were divided into three main constructs: physical quality, service quality and value for money. The primary findings reveal that the budget hotel location, cleanliness, maintenance, comfort level, hotel staff service, value for money room rates and food and beverage values are among the significant factors that influence domestic tourist satisfaction within predefined constructs. Primary Elements associated with the budget hotel stay were also ranked according to guest satisfaction</em><em>.</em></p>
SUBMITTED: JUL 2016. REVISION SUBMITTED: OCT 2016. ACCEPTED: NOV 2016. REFEREED ANONYMOUSLY. PUBLISHED ONLINE: 12 DECEMBER 2016
Zenodo
2016-12-12
info:eu-repo/semantics/article
788589
1579532756.512984
709623
md5:b61eca03c62771fe78a4e4b0041f1b1f
https://zenodo.org/records/376344/files/2-2-3.pdf
public
2529-1947
Is part of
issn
isVersionOf
doi
Journal of Tourism, Heritage & Services Marketing
2
2
17-22
2016-12-12