Journal article Open Access

Pengaruh Nilai Pelanggan dan Customer Relationship Marketing terhadap Kepuasan Pelanggan serta Implikasinya pada Loyalitas Pelanggan

Kadir, Kadir; Ramdani, Deni Mochamad


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@article{kadir_kadir_2017_3375317,
  author       = {Kadir, Kadir and
                  Ramdani, Deni Mochamad},
  title        = {{Pengaruh Nilai Pelanggan dan Customer Relationship 
                   Marketing terhadap Kepuasan Pelanggan serta
                   Implikasinya pada Loyalitas Pelanggan}},
  journal      = {Jurnal Ilmiah Manajemen Kontigensi},
  year         = 2017,
  volume       = 5,
  number       = 2,
  pages        = {132-139},
  month        = nov,
  doi          = {10.5281/zenodo.3375317},
  url          = {https://doi.org/10.5281/zenodo.3375317}
}
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