Conference paper Open Access
Kruk Rink; Chantillon Maxim; Simonofski Anthony; Tombal Thomas; Crompvoets Joep
{ "inLanguage": { "alternateName": "eng", "@type": "Language", "name": "English" }, "description": "<p>Developing innovative and flexible public e-services, capable of adapting to the citizens’ changing needs, has become crucial for public administrations. To help them with these challenges, the FLEXPUB research project aims at developing a federal Strategy for the implementation of flexible and innovative geographical public e-services.</p>\n\n<p>In order to develop this Strategy, a baseline measurement of the existing federal administrations’ practices in terms of geographical e-services was conducted, and was complemented with an analysis of the deriving stakeholders’ requirements.</p>\n\n<p>To guide the federal administration along the way, a twelve years (2018-2030) Strategy was created, as a framework that lays the foundations enabling a federal administration to build flexible and innovative e-services, by relying on three pillars (Openness, Participation and Collaboration) and one key fundament: Geo-orientation.</p>\n\n<p> Openness implies rethinking the information management system; ensuring sustainable funding for public data quality and up-to-dateness; and guaranteeing personal data protection and security. Participation implies aligning with internal stakeholders; integrating the input from citizens and external users; and developing the appropriate methods and tools. Collaboration implies rethinking organisational structures to actively serve the end-user; strengthening coordination and sharing practices within a single administration; and building on common service and data approaches to stimulate cooperation across public administrations. Finally, Geo-orientation underlies these three pillars.</p>", "license": "http://creativecommons.org/licenses/by/4.0/legalcode", "creator": [ { "affiliation": "National Geographic Institute \u2013 Belgium", "@type": "Person", "name": "Kruk Rink" }, { "affiliation": "KU Leuven \u2013 Belgium", "@type": "Person", "name": "Chantillon Maxim" }, { "affiliation": "UNamur \u2013 Belgium", "@type": "Person", "name": "Simonofski Anthony" }, { "affiliation": "UNamur \u2013 Belgium", "@type": "Person", "name": "Tombal Thomas" }, { "affiliation": "KU Leuven \u2013 Belgium", "@type": "Person", "name": "Crompvoets Joep" } ], "headline": "FLEXPUB: Developing a Strategy for Flexible and Innovative e-Services", "image": "https://zenodo.org/static/img/logos/zenodo-gradient-round.svg", "datePublished": "2019-05-13", "url": "https://zenodo.org/record/2788922", "keywords": [ "e-services", "e-government", "openness", "participation", "collaboration" ], "@context": "https://schema.org/", "identifier": "https://doi.org/10.5281/zenodo.2788922", "@id": "https://doi.org/10.5281/zenodo.2788922", "@type": "ScholarlyArticle", "name": "FLEXPUB: Developing a Strategy for Flexible and Innovative e-Services" }
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