Conference paper Closed Access

Citizenpedia: Simplifying citizens interaction with public administration

Cartelli, Vincenzo; Di Modica, Giuseppe; Tomarchio, Orazio; López-de-Ipiña, Diego; Zabaleta, Koldo; Sanz, Enrique


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    <subfield code="c">2018-05-30</subfield>
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  <controlfield tag="001">2535208</controlfield>
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    <subfield code="d">May 30 - June 01, 2018</subfield>
    <subfield code="g">DGO 2018</subfield>
    <subfield code="a">Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age</subfield>
    <subfield code="c">Delft, The Netherlands</subfield>
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    <subfield code="a">&lt;p&gt;Governments are facing increasing expectations from citizens to&amp;nbsp;deliver more innovative and responsive services. Digital technologies offers opportunities for more collaborative and participatory&amp;nbsp;relationships across stakeholders to actively collaborate in the design&amp;nbsp;of public services and participate in their delivery. In this work&amp;nbsp;we present Citizenpedia, a software framework under development&amp;nbsp;within the H2020 SIMPATICO project, that aims to involve citizens&amp;nbsp;in improving e-services provided by public administration and&amp;nbsp;simplifying their usage.&lt;/p&gt;</subfield>
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    <subfield code="a">Di Modica, Giuseppe</subfield>
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    <subfield code="u">University of Catania</subfield>
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    <subfield code="a">Tomarchio, Orazio</subfield>
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    <subfield code="u">University of Deusto</subfield>
    <subfield code="a">López-de-Ipiña, Diego</subfield>
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    <subfield code="u">University of Deusto</subfield>
    <subfield code="a">Zabaleta, Koldo</subfield>
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    <subfield code="u">University of Deusto</subfield>
    <subfield code="a">Sanz, Enrique</subfield>
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    <subfield code="a">eng</subfield>
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    <subfield code="a">E-government, Citizen participation, Citizenpedia, SIMPATICO project</subfield>
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  <datafield tag="024" ind1=" " ind2=" ">
    <subfield code="a">10.1145/3209281.3209401</subfield>
    <subfield code="2">doi</subfield>
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    <subfield code="a">Citizenpedia: Simplifying citizens interaction with public administration</subfield>
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    <subfield code="c">692819</subfield>
    <subfield code="a">SIMplifying the interaction with Public Administration Through Information technology for Citizens and cOmpanies</subfield>
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