165507
doi
10.5281/zenodo.165507
oai:zenodo.org:165507
Coutinho, E.
VIATECLA SA
Miranda, N.
VIATECLA SA
Barbas, M.
Instituto Politécnico de Santarém
Branco, P.
Instituto Politécnico de Santarém
Gonçalves, T.
Universidade Évora
Palma, G.
Universidade Évora
Email solutions - state-of-the-art and possible evolutions
Raminhos, R.
VIATECLA SA
info:eu-repo/semantics/restrictedAccess
<p>In a digital world, where information exchange is continuous,<br>
the use of email for the purpose of communicating or for digital recording<br>
in the professional and / or personal environment is a constant need. Al-<br>
though there are other ways of exchanging messages (e.g. instant messag-<br>
ing) that have acquired an increasing role (with the associated volume),<br>
the email still keeps all its importance. On the other hand, the growth<br>
on the volume of messages exchanged contributes to the organization of<br>
the information with direct impact on actions taken. These actions are<br>
often critical within a professional environment, where the \time" factor<br>
(generally related to an answer request) is of vital importance. Therefore,<br>
in addition to the messaging transmission mechanisms, the introduction<br>
of intelligent mechanisms for classication and visual (and exploratory)<br>
representation of emails (both sent and received), is becoming increas-<br>
ingly relevant, contributing to the decision making process. This is one<br>
of the main objectives of the SMART Mail project, in which the investi-<br>
gation tasks are focused.<br>
This paper seeks to describe the present context regarding existing email<br>
management solutions that have intelligent and/or visual mechanisms<br>
that are of help to email users, which is, within the scope of the SMART<br>
Mail, State of the Art elicitation activities.</p>
Zenodo
2016-11-08
info:eu-repo/semantics/conferencePaper
661123
1504860060.029
public
isVersionOf
doi