Book Open Access

Changed the cup, not the saucer – NFC payments in supermarkets

Santhana kumar, Poornigha; Bechinie, Michael; Tscheligi, Manfred


JSON Export

{
  "files": [
    {
      "links": {
        "self": "https://zenodo.org/api/files/cf7800f2-cc75-482e-a2bd-263cee43a550/Changed%20the%20cup%2C%20not%20the%20saucer%20%E2%80%93%20NFC%20payments%20in%20supermarkets.pdf"
      }, 
      "checksum": "md5:99bc14157a9644d166813b8f514d48d8", 
      "bucket": "cf7800f2-cc75-482e-a2bd-263cee43a550", 
      "key": "Changed the cup, not the saucer \u2013 NFC payments in supermarkets.pdf", 
      "type": "pdf", 
      "size": 368455
    }
  ], 
  "owners": [
    55527
  ], 
  "doi": "10.5281/zenodo.1485951", 
  "stats": {
    "version_unique_downloads": 45.0, 
    "unique_views": 65.0, 
    "views": 69.0, 
    "version_views": 69.0, 
    "unique_downloads": 45.0, 
    "version_unique_views": 65.0, 
    "volume": 18791205.0, 
    "version_downloads": 51.0, 
    "downloads": 51.0, 
    "version_volume": 18791205.0
  }, 
  "links": {
    "doi": "https://doi.org/10.5281/zenodo.1485951", 
    "conceptdoi": "https://doi.org/10.5281/zenodo.1485950", 
    "bucket": "https://zenodo.org/api/files/cf7800f2-cc75-482e-a2bd-263cee43a550", 
    "conceptbadge": "https://zenodo.org/badge/doi/10.5281/zenodo.1485950.svg", 
    "html": "https://zenodo.org/record/1485951", 
    "latest_html": "https://zenodo.org/record/1485951", 
    "badge": "https://zenodo.org/badge/doi/10.5281/zenodo.1485951.svg", 
    "latest": "https://zenodo.org/api/records/1485951"
  }, 
  "conceptdoi": "10.5281/zenodo.1485950", 
  "created": "2018-11-13T14:14:46.555541+00:00", 
  "updated": "2020-01-20T17:35:21.955649+00:00", 
  "conceptrecid": "1485950", 
  "revision": 4, 
  "id": 1485951, 
  "metadata": {
    "access_right_category": "success", 
    "doi": "10.5281/zenodo.1485951", 
    "description": "<p>Abstract</p>\n\n<p>Near field communication (NFC) payments are into play for many years now. Both card and mobile NFC&rsquo;s are widely accepted by almost all supermarkets in many countries. The usability of NFC payments not only depends on the NFC card/mobile used but also on the payment terminal used in the supermarkets. To evaluate the usability of NFC payments, observations and exit interviews were conducted in 6 different supermarkets in Vienna, Austria. We had a total 160 observations and 179 exit interviews. The above-mentioned data was analyzed and the results portrayed that NFC payments suffer several usability issues. The results show that users face lack of proper information, lack of feedback and consistency while paying with NFCs.</p>", 
    "language": "eng", 
    "title": "Changed the cup, not the saucer \u2013 NFC payments in supermarkets", 
    "license": {
      "id": "CC-BY-4.0"
    }, 
    "relations": {
      "version": [
        {
          "count": 1, 
          "index": 0, 
          "parent": {
            "pid_type": "recid", 
            "pid_value": "1485950"
          }, 
          "is_last": true, 
          "last_child": {
            "pid_type": "recid", 
            "pid_value": "1485951"
          }
        }
      ]
    }, 
    "grants": [
      {
        "code": "675730", 
        "links": {
          "self": "https://zenodo.org/api/grants/10.13039/501100000780::675730"
        }, 
        "title": "Privacy and Usabiliy", 
        "acronym": "Privacy.Us", 
        "program": "H2020", 
        "funder": {
          "doi": "10.13039/501100000780", 
          "acronyms": [], 
          "name": "European Commission", 
          "links": {
            "self": "https://zenodo.org/api/funders/10.13039/501100000780"
          }
        }
      }
    ], 
    "keywords": [
      "NFC payments", 
      "Usability", 
      "User study"
    ], 
    "publication_date": "2018-06-07", 
    "creators": [
      {
        "affiliation": "USECON", 
        "name": "Santhana kumar, Poornigha"
      }, 
      {
        "affiliation": "USECON", 
        "name": "Bechinie, Michael"
      }, 
      {
        "affiliation": "University of Salzburg", 
        "name": "Tscheligi, Manfred"
      }
    ], 
    "access_right": "open", 
    "resource_type": {
      "subtype": "book", 
      "type": "publication", 
      "title": "Book"
    }, 
    "related_identifiers": [
      {
        "scheme": "doi", 
        "identifier": "10.5281/zenodo.1485950", 
        "relation": "isVersionOf"
      }
    ]
  }
}
69
51
views
downloads
All versions This version
Views 6969
Downloads 5151
Data volume 18.8 MB18.8 MB
Unique views 6565
Unique downloads 4545

Share

Cite as