Conference paper Open Access

The Mobility as a Service Maturity Index: Preparing the Cities for the Mobility as a Service Era

Ricky Goulding; Maria Kamargianni

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        <foaf:name>Ricky Goulding</foaf:name>
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        <foaf:name>Maria Kamargianni</foaf:name>
    <dct:title>The Mobility as a Service Maturity Index: Preparing the Cities for the Mobility as a Service Era</dct:title>
    <dct:issued rdf:datatype="">2018</dct:issued>
    <dcat:keyword>Mobility as a Service; MaaS; Index; API; Data; Openness; Cities</dcat:keyword>
    <dct:issued rdf:datatype="">2018-04-16</dct:issued>
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    <dct:description>&lt;p&gt;Mobility as a Service (MaaS) is the use of a &amp;ldquo;digital interface to source and manage the provision of transport&lt;br&gt; related services&amp;rdquo; which meet peoples mobility requirements. The implementation of a MaaS based transport&lt;br&gt; system is dependent on a city possessing a number of characteristics. Before planning for MaaS it is important&lt;br&gt; for decision makers to understand how close a city is to fulfilling these characteristics. Therefore, the aim of this&lt;br&gt; study is to develop the &amp;lsquo;MaaS Maturity Index&amp;rsquo;. This measures a cit&amp;rsquo;s readiness for MaaS implementation based&lt;br&gt; on characteristics across five dimensions: 1. Transport operators data sharing and openness, 2. Citizen familiarity&lt;br&gt; and willingness, 3. Policy, regulation and legislation, 4. ICT infrastructure, and 5. Transport services and&lt;br&gt; infrastructure. The index has been applied to two metropolitan areas in the UK; London and the West Midlands.&lt;br&gt; The results indicate that, as expected, London is slightly more ready for MaaS than the West Midlands, but that&lt;br&gt; both cities have lots of room for improvement.&lt;/p&gt;</dct:description>
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