Conference paper Open Access
Ricky Goulding; Maria Kamargianni
{ "publisher": "Zenodo", "DOI": "10.5281/zenodo.1485002", "title": "The Mobility as a Service Maturity Index: Preparing the Cities for the Mobility as a Service Era", "issued": { "date-parts": [ [ 2018, 4, 16 ] ] }, "abstract": "<p>Mobility as a Service (MaaS) is the use of a “digital interface to source and manage the provision of transport<br>\nrelated services” which meet peoples mobility requirements. The implementation of a MaaS based transport<br>\nsystem is dependent on a city possessing a number of characteristics. Before planning for MaaS it is important<br>\nfor decision makers to understand how close a city is to fulfilling these characteristics. Therefore, the aim of this<br>\nstudy is to develop the ‘MaaS Maturity Index’. This measures a cit’s readiness for MaaS implementation based<br>\non characteristics across five dimensions: 1. Transport operators data sharing and openness, 2. Citizen familiarity<br>\nand willingness, 3. Policy, regulation and legislation, 4. ICT infrastructure, and 5. Transport services and<br>\ninfrastructure. The index has been applied to two metropolitan areas in the UK; London and the West Midlands.<br>\nThe results indicate that, as expected, London is slightly more ready for MaaS than the West Midlands, but that<br>\nboth cities have lots of room for improvement.</p>", "author": [ { "family": "Ricky Goulding" }, { "family": "Maria Kamargianni" } ], "id": "1485002", "event-place": "Vienna", "type": "paper-conference", "event": "7th Transport Research Arena TRA 2018 (TRA 2018) (TRA2018)" }
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