Conference paper Open Access

Crowdsourcing techniques for transport planning and operations

Andrew Nash

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    <subfield code="a">crowdsourcing; digital technology, information technology, citizen participation; games</subfield>
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    <subfield code="a">&lt;p&gt;Crowdsourcing is an organized way of involving people in decision-making and production. Crowdsourced&lt;br&gt;
products, like Wikipedia, are replacing established products. Crowdsourced transport services, like UberTaxi, are&lt;br&gt;
replacing established transport providers. Crowdsourced advice, like Trip Advisor, is replacing established experts.&lt;br&gt;
Crowdsourcing is becoming ubiquitous as people and organizations realize that it helps them make better decisions&lt;br&gt;
and produce better products. This paper is predicated on the belief that crowdsourcing is key innovation needed&lt;br&gt;
for public transport to thrive in this age of rapid change. It presents a model structure for helping understand&lt;br&gt;
crowdsourcing and examples of how public transport organizations can use crowdsourcing. This paper&amp;rsquo;s goal is to&lt;br&gt;
help practitioners and researchers implement and understand crowdsourcing by presenting a broad survey of how&lt;br&gt;
crowdsourcing is being used today.&lt;/p&gt;</subfield>
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