Journal article Open Access
Muhammed Turhan; Dönüs Sengür; Songül Karabatak; Yanhui Guo; Florentin Smarandache
In the recent years, school administrators often come across various problems while teaching, counseling, and promoting and providing other services which engender disagreements and interpersonal conflicts between students, the administrative staff, and others. Action learning is an effective way to train school administrators in order to improve their conflict-handling styles. In this paper, a novel approach is used to determine the effectiveness of training in school administrators who attended an action learning course based on their conflict-handling styles. To this end, a Rahim Organization Conflict Inventory II (ROCI-II) instrument is used that consists of both the demographic information and the conflict-handling styles of the school administrators.