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Employee empowerment or workers' control? The use case of enterprise social networks

Ogolla, Shirley

In the context of the digitization of the workplace, numerous companies are introducing digital platforms that are intended to strengthen employee participation. The implications of social media for the meaning of political engagement and participation has been widely addressed in the field of Internet studies. In the working environment, social networks have gained increasing attention in recent years, especially because of their potential to empower workers to engage in knowledge management strategies within organizations. The benefits of Enterprise Social Networks for internal operations, including the dissemination and creation of information, are promising.

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