Journal article Open Access

Effects of Service Quality and Customer Satisfaction on Repurchase Intention in Restaurants on University of Cape Coast Campus

Ishmael Mensah; Rebecca Dei Mensah

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@article{ishmael_mensah_2018_1247542,
  author       = {Ishmael Mensah and
                  Rebecca Dei Mensah},
  title        = {{Effects of Service Quality and Customer 
                   Satisfaction on Repurchase Intention in
                   Restaurants on University of Cape Coast Campus}},
  journal      = {Journal of Tourism, Heritage \& Services Marketing},
  year         = 2018,
  volume       = 4,
  number       = 1,
  pages        = {27-36},
  month        = may,
  note         = {{SUBMITTED: DEC 2017; REVISION SUBMITTED: APR 2018; 
                   ACCEPTED: MAY 2018; REFEREED ANONYMOUSLY;
                   PUBLISHED ONLINE: 15 MAY 2018}},
  doi          = {10.5281/zenodo.1247542},
  url          = {https://doi.org/10.5281/zenodo.1247542}
}
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Publication date:
May 15, 2018
DOI:
10.5281/zenodo.1247542

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Keyword(s):
campus restaurant, customer satisfaction, repurchase intention, service quality, university
Published in:
Journal of Tourism, Heritage & Services Marketing: 4 pp. 27-36 (1).
Related identifiers:
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  • 2529-1947 (ISSN)
License (for files):
Creative Commons Attribution 4.0 International

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