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Dataset Open Access

Mapping practices of online community management

Alberto Cottica


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    <subfield code="a">&lt;p&gt;Results of an online survey conducted during the period 13-31st March 2018. Responses were collected through a Google form; instructions and context were made available on a &lt;a href="http://www.cottica.net/2018/03/13/mapping-online-community-management-practices-can-i-have-a-little-help-with-my-thesis/"&gt;web page&lt;/a&gt;, the link of which was disseminated through Facebook, Twitter and on the e-mint mailing list (dedicated to professional online community managers on Yahoo. &amp;nbsp;&lt;/p&gt;

&lt;p&gt;Each row of the file represents one questionnaire; each column represents one question.&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;The first 9 questions are all of the format &amp;quot;To manage your online community, which of these courses of actions do you take, and how often?&amp;quot;. The answers were given on a Likert-4 scale.&lt;/li&gt;
	&lt;li&gt;The 10th question was &amp;quot;Do you want to add any other activity that uses up significant chunks of your community management time?&amp;quot;. The answers were given in free form text.&lt;/li&gt;
	&lt;li&gt;The 11th question was &amp;quot;How old is the community you manage? If you manage more than one, refer to the oldest.&amp;quot; The answers were given as multiple choice, with three possible choices.&lt;/li&gt;
	&lt;li&gt;The 12th question was &amp;quot;How large is the community you manage? If you manage more than one, refer to the largest.&amp;quot;. The answers were given as multiple choice, with five possible choices.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;This work is part of my PhD Thesis.&lt;/p&gt;</subfield>
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