Journal article Open Access

Multi-Agents Coordination Model in Inter- Organizational Workflow: Applying in Egovernment

E. Karoui Chaabane; S. Hadouaj; K. Ghedira

Inter-organizational Workflow (IOW) is commonly used to support the collaboration between heterogeneous and distributed business processes of different autonomous organizations in order to achieve a common goal. E-government is considered as an application field of IOW. The coordination of the different organizations is the fundamental problem in IOW and remains the major cause of failure in e-government projects. In this paper, we introduce a new coordination model for IOW that improves the collaboration between government administrations and that respects IOW requirements applied to e-government. For this purpose, we adopt a Multi-Agent approach, which deals more easily with interorganizational digital government characteristics: distribution, heterogeneity and autonomy. Our model integrates also different technologies to deal with the semantic and technologic interoperability. Moreover, it conserves the existing systems of government administrations by offering a distributed coordination based on interfaces communication. This is especially applied in developing countries, where administrations are not necessary equipped with workflow systems. The use of our coordination techniques allows an easier migration for an e-government solution and with a lower cost. To illustrate the applicability of the proposed model, we present a case study of an identity card creation in Tunisia.

Files (282.3 kB)
Name Size
8490.pdf
md5:79468cc42f2870885f1ab5c11b689e28
282.3 kB Download
  • D. Lin, H. Sheng, T. Ishida, "Interorganizational Workflow Execution Based on Process Agents and ECA Rules," IEICE Transactions 90-D (9), pp.1335-1342, 2007.
  • H. Lopes Cardoso, P. Leit├úo, E. Oliveira, "An approach to interorganizational workflow management in an electronic institution," 11th IFAC Symposium conference on Information Control Problems in Manufacturing - INCOM 2004, pp. 429-434, 2006. [10] A. Rabaiah, E. Vandijck, "Federation of E-government: A Model and Framework," Information Systems Control Journal, Vol.4, 2007. [11] D.K. Punia, K.B.C. Saxena, "Managing inter-organisational Workflows In eGovernment services," In: Proc. 6th Int. Conf. on Electronic Commerce. ACM Press, pp.500-505, 2004. [12] Y. Verginadis, G. Mentzas, "Agents and workflow engines for interorganizational workflows in e-government cases," Business Process Management Journal, Vol. 14, No. 2, pp.188-203, 2008. [13] D. Beer, , S. Höhne, , H. Petersohn, , T. Pöhnitzsch, , G. R├╝nger, , M. Voigt "Designing a Distributed Workflow System for E-Government," In: Hamza, M. H. (Hrsg.): Proc. of the 24th IASTED International Conference on Modelling, Identification, and Control (CD-ROM), S. 583-588. ACTA Press - ISBN 0-88986-474-8. Innsbruck, Austria 2005. [14] M. Ansari, M.A. Usman, M.Z.A. Nadeem, S. Raza, "Multi-agent Based Semantic E-government Web Service Architecture Using Extended WSDL," IAT Workshops, pp. 599-604, 2006. [15] H. Zhu, F. Su, "An Integrated Model in E-Government Based on Semantic Web, Web Service and Intelligent Agent," IEEE (2), pp.96-10, 2007. [16] A. Gugliotta, L. Cabral, J. Domingue, V. Roberto, "A semantic web service-based architecture for the interoperability of e-Government services," Proceeding of the International Workshop on Web Information Systems Modeling, Sydney, Australia, 2005. [17] U. Marjit, A. Sarkar, S. Santra, U. Biswas, "A Semantic Approach to Web Services for Interoperability and Integration of E-Services in Service-Oriented Architecture based E-Governance System," ISCET, 2010. [18] F.G. S├ínchez, L.A. Sabucedo, R. Mart├¡nez-Béjar, L.A. Rif├│n, R.V. Gac├¡a, J. M. G├│mez, "Applying intelligent agents and semantic web services in eGovernment environments," Expert Systems 28(5), pp.416- 436, 2011. [19] A. Berrais, " Modèles de coordination multi-agents pour le workflow interorganisationnel: Application ├á l'e-gouvernement, " Master thesis, 2008. [20] T. Berners-Lee, J. Hendler, O. Lassila, "The semantic web," Scientific American, vol. 2, pp.34-43, 2001. [21] A. Omicini, A. Ricci, N. Zaghini," Linkable Coordination Artifacts for Inter-OrganisationalWorkflow," 1st International Workshop on Coordination of Inter-Organizational Workflow: Agent and Semantic Web based Models, CIOW, 2006. [22] L. Bouzguenda, Andonoff, E, C. Hanachi, C. Sibertin-Blanc, "Une Architecture et un Modèle Organisationnel Orientés Agent pour le Workflow Inter-Organisationnel L├óche," XX IIème Congrès INFORSID 04, Biarritz-France, 26/05/04-28/05/04, Inforsid, Les Bastidonnes-13122 Ventabren, pp. 461-479, 2004. [23] P. Fremantle, S. Weerawarana, R. Khalaf, "Enterprise services," Commun, ACM 45(10), pp.77 82, 2002. [24] S. Muthaiyah, L. Kerschberg, "Achieving interoperability in egovernment services with two modes of semantic bridging: SRS and SWRL," Journal of Theoretical and Applied Electronic Commerce Research, vol 3, pp.52-63, 2008. [25] S. Mcilraith, T.C. Son, H. Zeng,"Semantic web services. IEEE Intelligent Systems," Vol 16, pp.46-53, 2001. [26] O. Shafiq, M. Moran, E. Cimpian, A. Mocan, M. Zaremba, D. Fensel, "Investigating semantic web service execution environments: a comparison between WSMX and OWL-S tools," In: Proceedings of the 2nd International Conference on Internet and Web Applications and Services (ICIW), Morne, Mauritius, p. 31, 2007. [27] J. Domingue, L. Cabral, S. Galizia, V. Tanasescu, A. Gugliotta, B. Norton, C. Pedrinaci, " IRS-III: a broker-based approach to semantic web services," Journal of Web Semantics, Vol 6, pp.109-132, 2008. [28] M. Wooldridge, N.R. Jennings," Intelligent agents: theory and practice," The Knowledge Engineering Review, vol.10, pp.115-152, 1995. [29] WFMC: Workflow Management Coalition, Terminology & Glossary. www.wfmc.org, Document Number WFMC-TC-1011, Document Status - Issue 3.0, 1999. [30] O.A. Prisecaru, "A Petri Net based Approach to Modelling Resource Constrained Interorganizational Workflows," MSVVEIS, pp.29-38, 2008. [31] W.M.P. Van Der Aalst, "Process-oriented architectures for electronic commerce and interorganizational workflow," Information systems, Vol.24 (9), pp. 639-671, 1999. [32] D. Hollingsworth," Workflow Management Coalition- The Workflow Reference Model", 1995.
  • I. Chebbi, C. Dustdar, S. Tata, "The view-based approach to dynamic inter-organizational workflow cooperation," Data and Knowledge Engineering, 56(2), pp.139-173, 2006.
  • L. Bouzguenda, E. Andonoff, C. Hanachi, W. Bouaziz, "An Agent- Based Model for Autonomic Coordination of Inter-Organizational Business Processes," Informatica, Lith. Acad. Sci. 20(3), pp.323-342, 2009.
  • M. Divitini, C. Hanachi, C. Sibertin-Blanc, A. Omicini, F. Zambonelli, M. Klusch, R. Tolksdorf (Eds.), Inter-Organizational Workflow for Enterprise Coordination, Coordination of Internet Agents, Models, Technologies and Applications. Coordination of Internet Agents, Springer-Verlarg, pp. 46-77, 2001.
  • M. Shen, D. Liu, "Coordinating Interorganizational Workflows Based on Process-Views," DEXA, pp. 274-283 (2001).
  • P. Grefen, K. Aberer, H. Ludwig, Y. Hoffner, "CrossFlow: Cross- Organizational Workflow Management for Service Outsourcing in Dynamic Virtual Enterprises," Data Engineering Bulletin, Vol. 24, No. 1, IEEE, pp. 52-57, 2001.
  • P. Rittgen, "Negotiating and Enacting Contracts for Business Networks," Journal of the Brazilian Computer Society, pp. 7-26, ISSN, 0104-6500, 2007.
  • R. Heeks "eGovernment for development: Success and failure rates of eGovernment in developing/ transitional countries," Overview. IDBM University of manchester, UK, 2003.
0
0
views
downloads
All versions This version
Views 00
Downloads 00
Data volume 0 Bytes0 Bytes
Unique views 00
Unique downloads 00

Share

Cite as