DIGITALIZATION IN AVIATION INDUSTRY MANAGEMENT DURING A PANDEMIC

Digital initiatives are explored that relate not only to the technological and organizational aspects of airlines and their processes, but also those that affect all participants in aviation activities. The driving forces for adaptation to the standards set by the industry for all participants have been identified, namely the introduction of the latest information technologies and digital tools to position themselves in the competition for customers. A thorough examination of current aviation industry practices has demonstrated that digital development will remain key to restoring aircraft and flight operations to safer and more efficient operations. It was concluded that the development of digital operations through an integrated application ecosystem and connectivity tools will provide airlines with the necessary responsiveness to meet the new challenges and demands of the COVID-19 pandemic