2024-03-28T17:18:14Z
https://zenodo.org/oai2d
oai:zenodo.org:10371418
2023-12-13T14:30:57Z
user-mgov4eu_project
Sellung, Rachelle
Hölscher, Marie
Burgstaller-Hochenwarter, Lisa
2022-02-21
https://doi.org/10.1007/978-3-031-12673-4_10
oai:zenodo.org:10371418
https://www.researchgate.net/publication/362331210_Good_Practices_of_User_Experience_and_Design_Research_for_Mobile_and_Electronic_Governmental_Services
eng
Zenodo
isbn:978-3-031-12673-4
https://zenodo.org/communities/mgov4eu_project
info:eu-repo/semantics/openAccess
Creative Commons Attribution 4.0 International
https://creativecommons.org/licenses/by/4.0/legalcode
EGOVIS 2022
Good Practices of User Experience and Design Research for Mobile and Electronic Governmental Services
info:eu-repo/semantics/conferencePaper
oai:zenodo.org:8252450
2023-08-16T14:26:49Z
user-mgov4eu_project
Eibl, Gregor
Temple, Lucy
Sellung, Rachelle
Dedovic, Stefan
Alishani, Art
Schmidt, Carsten
2022-08-30
<p>The evaluation and assessment of project results and their impact are still a recurring challenge in the digital government discipline. Many technologically driven projects or products have faced challenges, where the technology is advanced, but the market adoption and user acceptance are still lacking. To counter these challenges, this paper presents a transdisciplinary evaluation framework and how it could be applied. The foundation for the evaluation framework was a literature review on the most recent and relevant academic publications on transdisciplinary evaluations, which was narrowed down by using selected relevant search terms. This theoretical background was enhanced by a series of practical workshops to validate the findings. By using a transdisciplinary approach, this paper presents a transdisciplinary evaluation framework that enhances the evaluation process of project results in the digital government discipline with six pillars to reflect (1) the real word context, (2) interdisciplinary research, (3) going beyond science, (4) interaction (5) integration, and (6) relevance. Alongside these pillars, dimensions of measurement for the evaluation are also presented and elaborated on. While this evaluation framework could be adopted for many types of projects or products, this paper showcases how it is applied for an international digital government pilot research project throughout its development process. It presents the methodology and process used in establishing the evaluation framework, the evaluation framework itself, and a short discussion.</p>
https://doi.org/10.1007/978-3-031-15086-9_35
oai:zenodo.org:8252450
eng
Zenodo
https://zenodo.org/communities/mgov4eu_project
info:eu-repo/semantics/openAccess
Creative Commons Attribution 4.0 International
https://creativecommons.org/licenses/by/4.0/legalcode
Transdisciplinary Research
Evaluation
Assessment
Research evaluation framework
Digital single market
Cross-boarder
Digital government
Sustainability
Towards a transdisciplinary evaluation framework for mobile cross-border government services
info:eu-repo/semantics/conferencePaper
oai:zenodo.org:8252428
2023-08-16T14:26:48Z
user-mgov4eu_project
Zefferer, Thomas
Prünster, Bernd
Kollmann, Christian
Corici, Andreea Ancuta
Czerny, Roland
Alber, Lukas
Podgorelec, Blaž
2023-08-16
<p>Security evaluation is crucial for any security-critical system. In this context, a system can mean technical systems, organizations, or any other entity with certain security requirements. The major challenge in doing risk analysis is the trade-off between completeness and complexity. When done on a more abstract level, certain risks are potentially overlooked. When done on a very detailed level, risk analyses quickly become complex and exceed available resources. To tackle this challenge, various norms and standards propose different security evaluation methodologies. These methodologies vary depending on their target scope. Also, these standards typically remain on a rather abstract level to ensure broad applicability to different systems. In practice, this often complicates the application of these standards to concrete technical systems. In this paper, we tackle this issue by proposing a customized security-evaluation framework tailored to the special characteristics of cross-border e-government services. The proposed framework does not re-invent the wheel but combines aspects and approaches of established norms and standards to cherry-pick from each standard those aspects most beneficial for the given context. We evaluated the proposed framework by applying it to a set of software building blocks, which have been developed in the Horizon-2020 project mGov4EU and leverage mobile cross-border e-government services in Europe. The conducted evaluation shows that the proposed framework facilitates the practical application of security evaluations in the targeted domain and supports evaluators in handling the trade-off between completeness and complexity.</p>
https://doi.org/10.5281/zenodo.8252428
oai:zenodo.org:8252428
eng
Zenodo
https://zenodo.org/communities/mgov4eu_project
https://doi.org/10.5281/zenodo.8252427
info:eu-repo/semantics/openAccess
Creative Commons Attribution 4.0 International
https://creativecommons.org/licenses/by/4.0/legalcode
Security evaluation
Risk analysis
Risk evaluation
Security
e-Government
A Security-Evaluation Framework for Mobile Cross-Border e-Government Solutions
info:eu-repo/semantics/conferencePaper
oai:zenodo.org:5253578
2021-12-15T13:04:54Z
user-mgov4eu_project
user-eu
Corici, A.
Hühnlein, T.
Hühnlein, D.
Rode, O.
2021-08-17
<p>With the new coronavirus having an impact on everyday life including cross-border traveling, building a trustworthy system to certify and validate the vaccination status against this pathogen has brought many initiatives into action. In this article, we briefly discuss some of them and propose a privacy-friendly Vaccination Certificate Service based on Verifiable Credentials, describe a possible implementation based on Open Source components, and finally outline how the proposed solution may be integrated with existing electronic health records and emerging eHealth oriented data exchange infrastructures supporting the International Patient Summary.</p>
https://doi.org/10.5281/zenodo.5253578
oai:zenodo.org:5253578
eng
Zenodo
https://doi.org/10.1145/3465481.3470035
https://zenodo.org/communities/mgov4eu_project
https://zenodo.org/communities/eu
https://doi.org/10.5281/zenodo.5253577
info:eu-repo/semantics/openAccess
Creative Commons Attribution 4.0 International
https://creativecommons.org/licenses/by/4.0/legalcode
ARES 2021, 17th International Conference on Availability, Reliability and Security
eHealth
Vaccination
Verifiable Credentials
Towards Interoperable Vaccination Certificate Services
info:eu-repo/semantics/preprint
oai:zenodo.org:7442078
2022-12-16T02:26:49Z
user-mgov4eu_project
Blaž Podgorelec
Lukas Alber
Thomas Zefferer
2022-08-10
<p>Identity management is crucial for any electronic service that needs to authenticate its users. Different identity-management models have been introduced and rolled out on a large scale during the past decades. Key distinguishing criteria of these models are the storage location of users' identity data and the degree of involvement of central entities such as identity providers, which can potentially track user behavior. Growing privacy awareness has led to a renaissance of user-centric identity-management models during the past few years. In this context, especially the concept of wallets applied to the digital identity domain has recently attracted attention, putting users into direct control of their identity data. Various approaches and solutions relying on this concept have been introduced recently. However, no generally accepted definitions of the concept “digital identity wallet” and of its related features and implementations exist so far, leading to considerable confusion in this domain. This paper addresses this issue by providing a systematic literature review on wallets applied to the digital identity domain to identify, analyze, and compare existing definitions, features, and capabilities of such solutions. By means of two research questions, this paper thereby contributes to a better understanding of identity wallets and the various recent developments in this domain.</p>
https://doi.org/10.5281/zenodo.7442078
oai:zenodo.org:7442078
eng
Zenodo
https://zenodo.org/communities/mgov4eu_project
https://doi.org/10.5281/zenodo.7442077
info:eu-repo/semantics/openAccess
Creative Commons Attribution 4.0 International
https://creativecommons.org/licenses/by/4.0/legalcode
Identity management
Identity
Wallet
Review
What is a (Digital) Identity Wallet? A Systematic Literature Review
info:eu-repo/semantics/conferencePaper
oai:zenodo.org:8252413
2023-08-16T14:26:49Z
user-mgov4eu_project
Czerny, Roland
Kollmann, Christian
Podgorelec, Blaž
Prünster, Bernd
Zefferer, Thomas
2023-07-11
<p>The eIDAS technical framework has been successfully enabling cross-border e-government processes for many years.<br>
When initially conceived, today's user habits and the prevalence and ubiquity of smartphones was nothing but a glimmer on the horizon.<br>
As a consequence, the concepts, technologies chosen, and technical standards used to carry out cross-border authentication were designed and chosen with browser-based user flows in mind.<br>
In this context, the network of eIDAS nodes and the interfaces defined to integrate them with all kinds of different national eID systems has stood the test of time.<br>
At the same time, however, transitioning these workflows to a mobile setting presents various significant challenges:<br>
Instead of using a single application (a web browser) to orchestrate the interaction of eID systems, eIDAS nodes and e-government service frontends (mostly using SAML), users are accustomed to using distinct native apps for every service and for interacting with eID systems.<br>
This work discusses different concepts essential for transitioning from such browser-based user flows to native app-to-app communication and combines them into a coherent concept.<br>
It presents a framework, which maintains browser compatibility, while at the same time providing all the benefits of native mobile apps, taking currently deployed eIDAS-based cross-border authentication to the next level by making it mobile-first, all without requiring invasive changes to existing infrastructure.<br>
As will be shown, a slew of technical constraints to overcome makes this a lofty goal, especially considering the heterogeneity of national eID systems which must obviously integrate well with the proposed concept.</p>
https://doi.org/10.5281/zenodo.8252413
oai:zenodo.org:8252413
eng
Zenodo
https://zenodo.org/communities/mgov4eu_project
https://doi.org/10.5281/zenodo.8252412
info:eu-repo/semantics/openAccess
Creative Commons Attribution 4.0 International
https://creativecommons.org/licenses/by/4.0/legalcode
eGovernment
mGovernment
eIDAS
mobile cross-border authentication
Towards a Mobile-First Cross-Border eID Framework
info:eu-repo/semantics/conferencePaper
oai:zenodo.org:7442146
2022-12-16T02:26:59Z
user-mgov4eu_project
Stefan More
Lukas Alber
2022-08-23
<p>Personal data is an attractive source of insights for a diverse field of research and business. While our data is highly valuable, it is often privacy-sensitive. Thus, regulations like the GDPR restrict what data can be legally published, and what a buyer may do with this sensitive data. While personal data must be protected, we can still sell some insights gathered from our data that do not hurt our privacy. A data marketplace is a platform that helps users to sell their data while assisting buyers in discovering relevant datasets. The major challenge such a marketplace faces is balancing between offering valuable insights into data while preserving privacy requirements. Private data marketplaces try to solve this challenge by offering privacy-preserving computations on personal data. Such computations allow for calculating statistics or training machine learning models on personal data without accessing the data in plain. However, the user selling the data cannot restrict who can buy or what type of computation the data is allowed.</p>
<p>We close the latter gap by proposing a flexible access control architecture for private data marketplaces, which can be applied to existing data markets. Our architecture enables data sellers to define detailed policies restricting who can buy their data. Furthermore, a seller can control what computation a specific buyer can purchase on the data, and make constraints on its parameters to mitigate privacy breaches. The data market’s computation system then enforces the policies before initiating a computation.</p>
<p>To demonstrate the feasibility of our approach, we provide an implementation for the KRAKEN marketplace, a distributed data market using MPC. We show that our approach is practical since it introduces a negligible performance overhead and is secure against several adversaries.</p>
https://doi.org/10.5281/zenodo.7442146
oai:zenodo.org:7442146
eng
Zenodo
https://zenodo.org/communities/mgov4eu_project
https://doi.org/10.5281/zenodo.7442145
info:eu-repo/semantics/openAccess
Creative Commons Attribution 4.0 International
https://creativecommons.org/licenses/by/4.0/legalcode
Data Market
Privacy-preserving Computation
Secure Multi-party Computation
Access Control
Trust Policies
YOU SHALL NOT COMPUTE on my Data: Access Policies for Privacy-Preserving Data Marketplaces and an Implementation for a Distributed Market using MPC
info:eu-repo/semantics/conferencePaper
oai:zenodo.org:8252298
2023-08-16T14:26:48Z
user-mgov4eu_project
Strack, Hermann
Gollnick, Marlies
Karius, Sebastian
Bacharach, Guido
Fridell, Tor
Gottlieb, Matthias
Norder, Jan-Joost
Pongratz, Hans
Radenbach, Wolfgang
Schmidt, Carsten
Stanić, Mirko
Vangen, Geir Megne
Wassmann, Arn
Wefel, Sandro
2023-08-09
<p>Looking at current efforts and strategies for implementing the Once-Only-Principle OOP/OOTS versus former Cross-Border CroB Principles in EU E-Government regulation/projects like SDG/TOOP/mGov4EU, we analyze these developments concerning the HEI/EDU integration, also looking at the different states and (central/decentral) structures in some EU Member States as well cross-border, where already digital services and standards are used, like EMREX/ELMO and EWP. Against this background, we make proposals for some improvements for interoperability for OOTS and CroB implementations for HEI/EDU with standards and security.</p>
https://doi.org/10.5281/zenodo.8252298
oai:zenodo.org:8252298
eng
Zenodo
https://zenodo.org/communities/mgov4eu_project
https://doi.org/10.5281/zenodo.8252297
info:eu-repo/semantics/openAccess
Creative Commons Attribution 4.0 International
https://creativecommons.org/licenses/by/4.0/legalcode
SDG
TOOP
eIDAS 2.0
eID & TS
EMREX/ELMO
EWP
EU CrossBorder and OOT for HEI/Edu Workflows and Infrastructures with Interoperability, Standards and Security
info:eu-repo/semantics/article
oai:zenodo.org:5211134
2022-02-17T13:48:40Z
user-mgov4eu_project
user-eu
Schmidt, C.
Krimmer, R.
Lampoltshammer, T.
2021-08-17
<p>The Single Digital Gateway Regulation (SDGR) and the underlying Once-Only Principle (OOP) outlining that businesses and citizens in contact with public administrations have to provide data only once. Until now many MS and associated countries have started to implement the OOP at national level, but the cross-border implementation is still work in progress. The SDGR as one of the cornerstones of the Digital Single Market for the EU will bust this development. The authors of this paper present the development related to the SDGR and OOP in Europe. They will also show the interconnections and interdependencies between the OOP and electronic identities (eID). The paper gives an overview based on the findings of the EU-funded “The Once-Only Principle Project (TOOP)” and mobile Cross-Border Government Services for Europe (mGov4EU).</p>
The newest version of this upload is available at: https://dl.gi.de/handle/20.500.12116/36498
https://doi.org/10.5281/zenodo.5211134
oai:zenodo.org:5211134
eng
Zenodo
https://zenodo.org/communities/mgov4eu_project
https://zenodo.org/communities/eu
https://doi.org/10.5281/zenodo.5211133
info:eu-repo/semantics/restrictedAccess
Open Identity Summit - 2021, 01.-02.06.2021
"When need becomes necessity" - The Single Digital Gateway Regulation and the Once-Only Principle from a European Point of View
info:eu-repo/semantics/conferencePaper
oai:zenodo.org:7442167
2022-12-16T02:26:46Z
user-mgov4eu_project
Carsten Schmidt
Robert Krimmer
2022-02-07
<p>COVID-19 is regarded as a major driver for digital transformation of our society and potentially as a boost for further digital single market integration. From the current perspective, pandemics cannot be avoided, but fully enabled digital societies will be better prepared to cope with them in future. This will, however, require reliable digital infrastructures to be put in place and further developed. Member States of the European Union and the European Commission have worked for more than 30 years to realise a European Digital Single Market. One key element in this development has been the so-called ‘Large-Scale Piloting’ (LSP) approach. This paper will focus on implementation of the ‘Once-Only Principle’ Pilot (TOOP) as part of LSP and the adjoint Single Digital Gateway Regulation (SDGR). This paper will examine whether, and how these initiatives can foster further integration into a digital single market.</p>
https://doi.org/10.5281/zenodo.7442167
oai:zenodo.org:7442167
eng
Zenodo
https://zenodo.org/communities/mgov4eu_project
https://doi.org/10.5281/zenodo.7442166
info:eu-repo/semantics/openAccess
Creative Commons Attribution 4.0 International
https://creativecommons.org/licenses/by/4.0/legalcode
Single digital gateway
Digital single market
once- only principle
large scale pilot
How to implement the European digital single market: identifying the catalyst for digital transformation
info:eu-repo/semantics/article
oai:zenodo.org:5243201
2022-02-17T13:48:40Z
user-mgov4eu_project
user-eu
Alber, L.
More, S.
Mödersheim, S.
Schlichtkrull, A.
2021-08-24
<p>Trust policies enable the automated processing of trust decisions for electronic transactions. We consider the Trust Policy Language TPL of the LIGHTest project [Mö19] that was designed for businesses and organizations to formulate their trust policies. Using TPL, organizations can decide if and how they want to rely on existing trust schemes like Europe’s eIDAS or trust scheme translations endorsed by them. While the LIGHTest project is geared towards classical approaches like PKI-based trust infrastructures and X.509 certificates, novel concepts are on the rise: one example is the self-sovereign identity (SSI) model that enables users better control of their credentials, offers more privacy, and supports decentralized solutions. Since SSI is based on distributed ledger (DL) technology, it is a question of how TPL can be adapted so that organizations can continue to enjoy the benefits of flexible policy descriptions with automated evaluation at a very high level of reliability. Our contribution is a first step towards integrating SSI and the interaction with a DL into a Trust Policy Language. We discuss this on a more conceptual level and also show required TPL modifications. We demonstrate that we can integrate SSI concepts into TPL without changing the syntax and semantics of TPL itself and have to add new formats and introduce a new built-in predicate for interacting with the DL. Another advantage of this is that the “business logic” aspect of a policy does not need to change, enable re-use of existing policies with the new trust model.</p>
The newest version of this upload is available at: https://dl.gi.de/handle/20.500.12116/36506
https://doi.org/10.5281/zenodo.5243201
oai:zenodo.org:5243201
eng
Zenodo
https://zenodo.org/communities/mgov4eu_project
https://zenodo.org/communities/eu
https://doi.org/10.5281/zenodo.5243200
info:eu-repo/semantics/restrictedAccess
Open Identity Summit - 2021
Trust policies
Accountability
Security
LIGHTest
eIDAS
SSI
Adapting the TPL Trust Policy Language for a Self-Sovereign Identity World
info:eu-repo/semantics/conferencePaper
oai:zenodo.org:7442103
2022-12-16T02:26:46Z
user-mgov4eu_project
Andreea Ancuta Corici
Blaž Podgorelec
Thomas Zefferer
Detlef Hühnlein
Jordi Cucurull
Hans Graux
Stefan Dedovic
Bogdan Romanov
Carsten Schmidt
Robert Krimmer
2022-09-14
<p>In times where personal contacts must be reduced and in-person meetings and appointments have become difficult, electronic services are continuously gaining relevance. This especially applies to the public-sector domain, where e-government services have become a main pillar for the interaction between citizens and public administrations. In the European Union (EU), such service must not only be provided on national level but must be made accessible to all EU citizens, in order to satisfy the needs of a converging European society. The EU and its legal bodies support the provision of pan-European e-government services by means of various legal and technical frameworks. Two relevant frameworks in this context are the Single Digital Gateway Regulation, which facilitates cross-border retrieval of user data, and the eIDAS Regulation, which enables authentication of users across borders by federating the EU Member States’ national identity management systems. While each framework has already successfully proven its potential individually, challenges arise when both frameworks are combined and jointly used by e-government services. This effect is even aggravated, if these e-government services do not follow a classical browser-based paradigm, but instead make use of and rely on mobile technologies. The Horizon 2020 project mGov4EU tackles these challenges. It develops technical solutions to help e-government services employ the full potential of the SDG and the eIDAS Regulation. Thereby, it especially focuses on mobile, i.e., app-based services. Technical solutions developed by mGov4EU will be evaluated by means of several mobile pilot applications. This paper identifies and describes the challenges addressed by mGov4EU and introduces mGov4EU’s solutions to overcome them. This way, this paper proposes a strategy to leverage the full potential of SDG and eIDAS also in mobile application scenarios, and hence paves the way for future successful mobile cross-border services.</p>
https://doi.org/10.5281/zenodo.7442103
oai:zenodo.org:7442103
eng
Zenodo
https://zenodo.org/communities/mgov4eu_project
https://doi.org/10.5281/zenodo.7442102
info:eu-repo/semantics/openAccess
Creative Commons Attribution 4.0 International
https://creativecommons.org/licenses/by/4.0/legalcode
eGov
SDGR
eIDAS
eSignature
Digital Wallet
Access Control,
OAuth2.0
iVoting
Enhancing European Interoperability Frameworks to Leverage Mobile Cross-Border Services in Europe
info:eu-repo/semantics/conferencePaper
oai:zenodo.org:7442041
2022-12-16T02:26:38Z
user-mgov4eu_project
Gregor Eibl
Thomas Lampoltshammer
Lucy Temple
2022-07-19
<p>Mobile government enhances public sector activities by using mobile technologies, such as handheld devices, smartphones, and laptops that promise anytime, anywhere services. Mobile government solutions are successful if many users adopt them. For this reason, the determinant factors of adoption are extremely important. Despite many studies conducted by various researchers in the field of mobile government adoption, most have focused on technology or e-government adoption models as their basis. To fill this gap, the paper collects possible driving factors, grouped into key factors, for mobile government adoption. The systematic literature review, which included 54 journal articles, led to the identification of 12 key factors affecting mobile government adoption, comprising 87 components. Some of these replicate previously identified factors in technology and e-government adoption models, yet the literature presented us with new specifics in mobile and government, such as the benefits that mobility brings and the influence of trust on adoption.</p>
https://doi.org/10.5281/zenodo.7442041
oai:zenodo.org:7442041
eng
Zenodo
https://zenodo.org/communities/mgov4eu_project
https://doi.org/10.5281/zenodo.7442040
info:eu-repo/semantics/openAccess
Creative Commons Attribution 4.0 International
https://creativecommons.org/licenses/by/4.0/legalcode
M-Government
Mobile government,
Adoption
Factor, citizen
Towards Identifying Factors Influencing Mobile Government Adoption: An Exploratory Literature Review
info:eu-repo/semantics/article
oai:zenodo.org:5708208
2021-12-15T13:04:21Z
user-mgov4eu_project
user-eu
Krimmer, Robert
Dedovic, Stefan
Schmidt, Carsten
Corici, Andreea-Ancuta
2021-09-09
<p>The recent policy and regulatory initiatives of the EU, such as Digital Single Market Strategy, Single Digital Gateway, European Interoperability Framework and eIDAS, identify the need for digital cross-border integration in the EU. The achievement of the digital single market within the EU is challenging governments at all levels to transform or update their governance systems in or-der to establish the cross-border e-governance. The existing stage models in the e-Government literature, do not address the cross-border integration in the evo-lution phase of the e-Government. The heterogeneity and the legacy systems of the cross-border data exchange infrastructures hinders the process of seamless cross-border data exchange. This heterogeneity of cross-border data exchange infrastructures and complexity of the cross-border integration in the EU requires high level of interoperability in the legal, organisational, technical and semantic environment. Therefore, we explore the cross-border data infrastructures and its state of play in the EU by following the predominant framework that ensures the interoperability of the digital public services, EIF. We found that the most suc-cessful approach for cross-border e-governance and the cross-border integration might be the federated approach.</p>
https://doi.org/10.5281/zenodo.5708208
oai:zenodo.org:5708208
eng
Zenodo
https://doi.org/10.1007/978-3-030-82824-0_9
https://zenodo.org/communities/mgov4eu_project
https://zenodo.org/communities/eu
https://doi.org/10.5281/zenodo.5708207
info:eu-repo/semantics/openAccess
Creative Commons Attribution 4.0 International
https://creativecommons.org/licenses/by/4.0/legalcode
EGOV-CeDEM-ePart 2021, Granada, Spain, 7-9 September 2021
Cross-border integration
Data-exchange solutions
EIF
Single Digital Gateway
eIDAS
OOP
Developing Cross-border E-governance: Exploring Interoperability and Cross-border Integration
info:eu-repo/semantics/preprint