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My name is Charlie Gore. I work part-time for Rapid as a community-based trainer in the Blackwood District.
The basic object of what we do is to deliver basic computer training to people that have a problem with computers
like we teach basic Excel words and playgrounds like that.
The various showers from this area want to have a web page.
We are working in coordination with trainees and people who want to have themselves on our website.
We are working out how to make it.
My main job is on my grades here.
I own a property in the Blackwood District. I'm a Blackwoodshire councillor.
I enjoy this part-time work with Rapid because I like people who get me out to meet people
and teach my brain fresh, teaching them these skills and that type of thing.
We have already done a short course on web page making in front page.
We probably need to develop our skills to get our web page making past the simple stage to a little bit more professional.
I've always been interested in computers and I saw this part-time position advertised
and made an application to be the community-based trainer in the Blackwoodshire and was accepted.
My work probably is very flexible.
If there's no one who wants the service, well, I don't have to do any of it.
Basically, the most I could work would be three days a week, average one to two days a week.
Not all day, but we travel out to properties.
I think the problem has been with people is that GST has been introduced
and a lot of them used to do their accountancy by shoving it in a shoebox and down to the accountants
and they find that they can't do that anymore. It's too expensive.
So they've got to have some means of working it out themselves.
And we also teach basic accountancy programs such as QuickBooks, Myop,
and it's sort of a basic introduction to computers and some of the programs
that people are getting a great deal of benefit out of it.
My name's Maggie Stanley. I'm from London. I've moved to Yarraka.
I'm a CBT there. In terms of what we're doing with this training, I know absolutely nothing
and I need to learn heaps just so that we can take control of it in the community
rather than contract it out.
At the moment, we're still on a very basic level.
I'm mostly running around training Word, Excel, just office programs, just to get us all started.
Internet training, I don't do that much of, which is mostly because people have had it for a while
and they're happy just to see their emails. That's probably what we're trying to do here,
is get to a stage where I can actually teach them something as opposed to going,
yeah, emails are great. Maybe we could do something more,
especially with the bandwidth thing that's coming out of the board bed.
Okay, my name's Amanda Cropik. I'm from Buck Holden.
I'm on the CBT for Buck Holden and Aramac.
I basically, most of my work is doing money programs and just basically computer use.
I am currently designing a web page for a community group that holds an agricultural field day
every three years and it's just a basic boring site with lots of information
and I want to learn all the fancy stuff.
The biggest part is they're being shafted with their computer purchases.
They don't know what to buy and then they're not getting the after sale service
and they're just having problems and they go to TAFE and it's not exactly the same
when they get home so they're too scared to try it.
The biggest thing is fear, to get in and have a go.
I had a housewife who's, her and her husband started their own business.
They went solo and she was thrown from being a housewife into being an office person
and I spent two or three times a week there for a couple of months and now she's great.
She does her own internet banking, she does all her own invoicing.
All I want to know, fancy stuff, because of the bandwidths and the slow speeds out here
we can't design a web page with fancy stuff but it would still be nice to know how to do it
and have a play around with it so, really good.
Music
I'm from Northern Mataba which is about 200k away.
Teaching people computers.
I'm mainly troubleshoot.
I get a lot of people ring me up and computers broken down or something's not working
so I usually go and fix it for them.
For school holidays we had a lot of viruses.
Just printers that don't work and hard drives that decide to die and things like that.
Well actually the satellite, they put the satellite through Mataba the other day
so that was quite interesting.
I went and annoyed them and watched what they were doing.
Most people have got it.
I've had a couple of people ask me to do websites for them so hopefully I'll be able to do it.
I had to do one for an assignment but it was just a very basic.
I'm not very, I'm not creative at all so that's my sort of job.
Normally I can't fix it over the phone.
I go down and to their place and do it.
Music
I'd say that the big thing with gyro is that that's not a Telstra town.
I don't think even the other ones are Telstra town.
You see that little one over there?
That's a repeater.
We'll go in and have a look at it anyway.
I want to come out and look at this.
There's another one at a place called Da which is a little over 20km out.
I wonder if this is the one.
That's what they also are interested in.
I'm not even quite sure.
It's a Telstra town.
Music
Before they put the optic fibre through for the horizon radar,
we'll be pretty much there as far as the main infrastructure is out.
There's also a juction point going out further west.
Music
You can see the dishes.
The Aboriginal school is towers catching thrones.
Basically it's catching up this side and throwing it out that side.
That one we went to in Africa.
It's catching it from there.
Sending it over to Winton.
Some of the other ones are pointing back into town into Longwich.
That's where it's basically coming off the truck route and going back into Longwich.
Music
You notice all of these have got lightning protection on them.
Usually they have a few more of these somewhere.
That's a backup house.
If this goes out, that's it.
Longwich has got no telecommunications.
Now it's got optic fibre in here.
This pretty much relays most of the city and bay around it.
Music
I'm Jenny Dean and I'm from the Longwich and Othokam Shires.
I work with Rapid as a community-based trainer.
I'm a part-time three days a week.
I got into the job simply because I didn't have a background in computing
or any...what's the word? Training in it.
Official training in it.
But I did have used computers at home extensively
and they chose people that hopefully when they trained them up
knowledge would stay within these regions instead of leaving the region again.
And so we've done lots of training of different things
as we've been involved with this project.
Sort of accounting softwares.
This basic web page.
We've done that basically.
And quite a few other things.
We've done certificate boards and workplaces and training.
So we've been upskilled while we've been within the job.
Well there's a lot of people out there that are really scared about using a computer.
They're not confident with using computers and you.
And a lot of people that are sort of at a very basic stage.
Which is good for me because then I can go and help them out.
So we're sort of helping out the people that are at that lower end of the scale
haven't had a lot of computer use and knowledge or anything.
But they're frightened to use and a lot of the people you go there
and they think that the things are going to jump up and bite them.
They don't have a lot of knowledge about.
Our power supplies out here are quite.
We get a lot of spikes and a lot of brownouts.
And you know you go to a lot of people
they don't have the proper equipment like UPSs.
So advising them on that sort of thing.
Antibyrus softwares.
They get them, they don't know how to update them.
So it's a lot of computer care and everything.
I've had a couple actually.
I've had some that have started from very basics and they ring me up and say
well I've achieved what you've come and taught me.
And I've gone further and looked at further things.
Can you come back and continue on?
So that's really good.
I had one particular client I've been talking to
and he was into selling real estate
and he was finding it difficult to keep track on everything.
So I talked to him about Microsoft Outlook
and so I've taken him right through that
and how he can track his phone calls
and keep an eye on everything he's done with each client
and he's been really thrilled with that.
So it's really good when you see them again
and they say look what I've done.
So it's been quite a lot.
But I have one disaster.
My first client was awful.
I'm Zara.
I'm from the Tarantino Shire Council.
I live in Biduri which is a small community.
Approximately 100 people.
I work in the community teaching people how
to use their computers
for their primary industries
to run their businesses.
The next few days I hope to learn
how to develop webpages
and then go back home and teach the locals
how to use them.
The expectations of the communities,
they see things on TV and they go I want that
and then trying to teach them
those steps on the computer.
There's a few large companies out there,
Kidman and Co. and different ones like that
and they have their own programs
and you know you get in there
and you know all about it and then next minute
it's like oh I know how to do this and it's...
When you achieve something it's
okay you just go home and you think
there's something really well to do.
I like to learn new things all the time
with this project.
If I find I'm getting a bit bored
then out there someone's always finding
something new that they want to do
and being on your own out in this rural area
you have to learn things from scratch
usually by yourself while you're out there
now that's a challenge.
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