Rev. 09/2023
Policy Purpose
Your privacy is important to us. This Online Privacy Policy describes how we collect, share, use, and protect your information when you visit or use the b1BANK website, mobile applications and other online services that link to this Online Privacy Policy (collectively “online services”). As used herein, the terms “b1BANK,” “we,” “us,” or “our” refer to b1BANK and its subsidiaries and affiliates. “You” or “your” means an individual who visits or uses our online services and does not refer to a business or other entity or to individuals outside of the U.S.
Policy Limitations
This Privacy Policy does not apply to the websites, mobile applications, or services of b1BANK’s businesses or affiliates that do not directly link to this policy. It also does not apply to non-b1BANK companies, such as third-party websites to which we link online.
Information We Collect
We may collect the following types of information when you visit or use our online services:
- Personal Information:
- Name
- Address
- Phone Number
- Email Address
- Social Security Number
- Usernames
- Other identifying information
- Financial information:
- Account numbers
- Transaction history
- Credit information as necessary to provide banking services.
- Usage and device information:
- IP Address
- Software on your device that may be necessary to use our online services
- Device configuration information, such as device type, browser type and version, operating system type and version, display/screen settings and language preferences
- Information from your mobile device, such as contacts, images (for example, to deposit checks) and mobile network information
- Device location information to locate nearby branches or ATMs
- Website analytics information
- Search engine referral information
- Advertisement or promotional responses
How We Use Your Information
We use your information to help us:
- Provide Banking Services: To process transactions, manage accounts and offer financial products and services.
- Support Our Customers: To provide assistance and improve customer service.
- Provide Marketing and Communications Materials: To send you updates, promotional offers and relevant information with your consent.
- Fulfill regulatory requirements.
- Assist in the detection and prevention of fraud.
- Safeguard your information.
Disclosure Information
We may share the information we collect from you and about you with:
- b1BANK third-party service providers;
- b1BANK affiliated websites and businesses in an effort to bring you improved service across our family of products and services, when permissible under relevant laws and regulations;
- Other companies to bring you co-branded services, products or programs;
- Third parties or affiliates in connection with a corporate transaction, such as a sale, consolidation or merger of b1BANK businesses; and
- Other third parties to comply with legal requirements such as the demands of applicable subpoenas and court orders; to verify or enforce our terms of use, our other rights, or other applicable policies; to address fraud, security or technical issues; to respond to an emergency; or otherwise, to protect the rights, property or security of our customers or third parties.
Where appropriate, we will limit the sharing of your information in accordance with the choices you provided in response to our Consumer Privacy Notice. Please refer to our Privacy Policy for additional information on how b1BANK may share your personal information and how you may be able to limit certain types of sharing.
We may share anonymous or aggregated information with third parties to help deliver products, services, and content that are better tailored to the users of our online services and for other purposes.
Technologies Used to Provide Our Online Services
- Cookies: Small files stored on your device that provide information used for security purposes, navigation facilitation, personalizing your online experience or displaying information more effectively.
- Web Beacons, Marketing Pixels, or Other Technologies: Our Online Services and digital communications may contain these technologies which typically work in conjunction with cookies. This allows us to evaluate the effectiveness of our services and compile usage statistics.
Online Interaction with b1BANK
- Online Advertising: b1BANK products and services may be advertised through our Online Services or on websites or applications not affiliated with b1BANK.
- Email: b1BANK will never request that you provide confidential information via email. We may retain the content of your email correspondence for enhancing customer support or to comply with legal and regulatory requirements.
- Social Media: We may use social media platforms such as Facebook, Instagram, Twitter, or LinkedIn to facilitate social engagement. The public nature of social media demands the understanding that any content you post may be available to other entities on these platforms. The information you may provide on social media platforms is subject to the terms of use and privacy policies of those platforms.
- Other Sites: We may provide links to companies not associated with b1BANK. This may include credit bureaus or other third parties we use to provide our services. A notification will be displayed if you navigate to these links. Note that we are not responsible for the privacy or security of these sites, so please familiarize yourself with each site’s policies.
Children’s Privacy
Our online services are not intended for children under the age of 13 and we do not knowingly collect, store, or use personally identifiable information from children under the age of 13. We adhere to federal guidelines as set forth by the Children’s Online Privacy Protection Act. These guidelines grant parental control over the types of information collected online about their children.
Using b1BANK Online Services from Outside the U.S.
Please be aware that your personal information may be transferred to, stored, or processed in the United States when you visit or use our Online Services.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
Information Retention
We may have contractual, legal, and regulatory obligations that require us to store your data for a certain period of time or if we have a legitimate business need to do so.
Changes to this Policy
We may, at our discretion, change this privacy policy from time to time to reflect changes in our practices or for legal or regulatory purposes. Any changes to this Online Privacy Policy will become effective when posted unless indicated otherwise.
Contact Us
If you have questions or concerns about our privacy practices, please contact us at 877-614-7600 or visit our website at www.b1bank.com.
