Stock Yards Bank & Trust Mobile Banking Privacy Policy
Stock Yards Bank & Trust provides this privacy policy notice to inform users about its data processing practices for data collected via its mobile applications, including Stock Yards Bank & Trust Mobile Banking, that are available on the Google Play Store for Android devices and the Apple Store for iOS devices (“Mobile Apps”).
Consumer Financial Privacy Notice
If you have inquired about or obtained a personal or household financial product or service from Stock Yards Bank & Trust, please also carefully read Stock Yards Bank & Trust’s General Privacy notice SYB General Privacy Notice located at https://www.syb.com/privacy-policy (or refer to the privacy notice you received in connection with a Stock Yards Bank & Trust product that has privacy practices different from those stated in the SYB general Privacy Notice, so that you may understand how your information is protected).
Mobile App Information
The mobile application requests access to information stored on your device such as location, camera, stored images or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.
Please understand the following:
- Before granting access to this information, you will be prompted to give the application that permission.
- If you do not wish to grant that permission, you may decline.
- If you later change your mind, those permissions can be updated in your user settings.
Examples of request for access:
- Location – Locations data may request access when they want to review branches and ATM’s. Nothing is saved or stored within the app. If you have enabled location services on your phone and agree to the collection of your location when prompted by the Services, we will collect location data when you use the Services even when the app is closed or not in use; for example, to provide our fraud detection services. If you do not want us to collect this information, you may decline the collection of your location when prompted or adjust the location services settings on your device.
- Camera – Photos of checks a client has deposited using mobile banking’s remote deposit capture feature. The images themselves are not stored within the app.
- Contact List – Contact List access may be requested in order to use additional vendor integrations. Contact information will not be stored with the App.
Digital Wallet
The storage and usage of your payment card number (and credentials corresponding to your payment card number) in this digital wallet are subject to the terms and conditions of the applicable cardholder agreement with your payment card issuer, as in effect from time to time. Please contact your payment card issuer for more information.
How Stock Yards Bank obtains your personal information via the Mobile Apps
| Directly from you | You enter or provide us with information directly in the Mobile Apps. For example, your contact information you provide. |
| Indirectly from you based on the activity on the mobile Apps. | From submissions or usage details of Mobile Apps collected automatically which may include IP addresses, your internet connection, information about your device and information collected through cookies, web beacons, SDK’s and other tracking technologies. |
Mobile Deposit Image Capture
For the purpose of Mobile Deposit Image capture, images may be collected from your device using the camera.
How Long Stock Yards Bank & Trust Retains Your Personal Information
Stock Yards Bank & Trust retains Personal information only as long as is reasonably necessary for the purpose Stock Yards Bank & Trust collected it. After which time it is securely destroyed.
How to Contact Stock Yards Bank & Trust
You or your authorized representative, can contact Stock Yards Bank & Trust regarding this Notice by calling 800-625-9066 or emailing Online.CustomerService@syb.com. You will be asked to provide verification information prior to discussing any specifics related to your personal information.