Privacy Policy
Southwest National Bank Online Banking Privacy Statement
Southwest National Bank places a priority on protecting your privacy. We value each and every customer relationship and are committed to providing the highest level of privacy and security for our customers and visitors to our public website, mobile applications, and social sites (Sites and Mobile Apps). This page and links inform visitors of our policies and practices related to the collection, use and disclosure of personal information resulting from the use of products, services, and or third party providers.
By using our Sites and Mobile Apps, you agree to the terms and conditions of this policy.
Information Collection and Use
In the course of doing business, Southwest National Bank may receive and collect information through many sources. Our policies limit the collection and use of information to that which is necessary to maintain, administer, and provide quality products and services to customers. We limit the access, collection, use, and sharing of personal and sensitive user data acquired through the app-to-app and service functionality and policy-confirming purposes reasonably expected by the user. We do not extend the usage of personal and sensitive user data for serving advertising.
We transfer data as necessary to service providers or for legal reasons such as to comply with a valid governmental request, applicable law, or as part of a merger or acquisition with legally adequate notice to users.
We handle all personal and sensitive user data securely, including transmitting it using modern cryptography(for example, over HTTPS.)
We use runtime permissions request whenever available, prior to accessing data gated by Android permissions.
We do not sell personal and sensitive user data. "Sale" means the exchange or transfer of personal and sensitive user data to a third party for monetary consideration. User-initiated transfer of personal and sensitive user data (for example, when the user is using a feature of the app to transfer a file to a third party, or when the user chooses to use a dedicated research study app,) is not regarded as "sale."
Southwest National bank works with third party providers who are contractually obligated to comply with our policies and protect information. However, if you visit or access one of these third party provider sites or mobile apps, please review the online privacy practices of that site or mobile app to understand the specifics of how your online personal information may be collected, used, and shared.
Third-party services may collect information used to identify you. These third party services may also request access to your contact list, photos, camera, document storage, and other permissions in order to process transactions. If you chose not to allow this access, you will still have access to our online banking platform.
Protecting Your Personal Information
Southwest National Bank is committed to complying with law, regulations, and industry best practices established to protect the confidentiality of private customers' nonpublic personal information, such as the Fair Credit Reporting Act, Right to Financial Privacy Act, and the Financial Modernization Act.
Maintenance of Accurate Information
Maintaining up-to-date and accurate account information is imperative. If you ever find that your account information is inaccurate or incomplete. Please contact us.
Limited Access
Controls are in place to limit access to information unless there is a legitimate business need. Employees understand the importance of maintaining the confidentiality of customer information and their responsibility to protect that information.
Types of Information Collected
In the course of doing business, Southwest National Bank may receive and collect information through many sources. Our policies limit the collection and use of information to that which is necessary to maintain, administer, and provide quality products and services to customers.
Please be informed that whenever you use products and services the following information may be collected:
Personal - Demographic and other personally identifiable information (such as your name, social security number, driver's license number, and email address) that you voluntarily give to us when choosing to participate in various activities related to a product or service.
Financial - Financial information, such as credit and income information and data related to your payment method (e.g valid debit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services.
Location - Access or permission to and track location-based information from your device, continuously or while you are using the application, to provide location-based services.
Electronic Device - We may request certain information from your device. This information may assist with error resolution or provide better service. Information collection may include Internet Protocol ("IP") address, device name, operation system/version, configuration utilizing our service, time and date of your use of the service, or other information. You may wish to change access or permissions within your device's settings.
Cookies - Cookies are files with a small amount of data that are used as anonymous unique identifiers. These are stored in your browser from websites to increase efficiencies.
Third-party companies may be used to facilitate our service, provide products and services on our behalf, or assist us in analyzing how products and services are used.
Links to Other Sites
We may provide links to non-affiliated third party sites. If you follow links to sites not affiliated with, or controlled by Southwest National Bank, you should review their privacy and security policies, as they may be different from those of our Sites and Mobile Apps. Southwest National Bank does not guarantee and is not responsible for the privacy and security of these sites, including the accuracy, completeness or reliability of their information.
Children Privacy
Southwest National Bank Sites and Mobile Apps do not target individuals under the age of 13. We recognize the importance of protecting the identity and privacy of children and comply with the practices within the Children's Online Protection Act. We do not knowingly collect personal information from children under 13 without prior parental consent.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
If you would like to receive a copy of the Bank's privacy notice, please write to us at: Southwest National Bank, PO Box 1401, Wichita KS 67201.
FACTS: What does Southwest National Bank do with your personal information?
| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do. |
|---|---|
| What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include: - Social Security Number and income - Account balances and payment history - Credit history and credit scores When you are no longer our customer, we continue to share your information as described in this notice. |
| How? | All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Southwest National Bank choose to share: and whether you can limit this sharing. |
| Reasons we can share your personal information | Does Southwest National Bank share? | Can you limit this sharing? |
|---|---|---|
For our everyday business purposes-- such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
For our marketing purposes -- to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | No |
For our affiliates' everyday business purposes -- information about your transactions and experiences | No | We don't share |
For our affiliates' everyday business purposes -- information about your creditworthiness | No | We don't share |
| For nonaffiliates to market to you | No | We don't share |
Questions? Call toll-free (800)747-5303 or go to www.southwestnb.com
| What we do | |
|---|---|
| How does Southwest National Bank protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. |
| How does Southwest National Bank collect my personal information? | We collect your personal information, for example, when you - Open an account or deposit money - Pay your bills or apply for a loan - Use your credit or debit card We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. |
| Why can't I limit all sharing? | Federal law gives you the right to limit only - sharing for affiliates' everyday business purposes - information about your creditworthiness - sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing. |
| Definitions | |
|---|---|
| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies. - Southwest National Bank has no affiliates. |
| Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies. - Southwest National Bank does not share with nonaffiliates so they can market to you. |
| Joint Marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. - Our joint marketing partner(s) include financial service companies. |